Taylor Manglona
Barigada
Summary
I am seeking a full- time employment with a company that will not only allow me to be a part of their team, but also gain work experience. I am eager to learn new things that will help me enhance my skills towards better opportunities. I can be available to work various shifts on weekdays or weekends. I am a hardworking and reliable individual with strong customer service skills. I am highly organized, proactive and punctual with team- oriented mentality. Motivated and eager to tackle any and all tasks. I do well under pressure and stress. I am motivated to learn new techniques with any job that comes my way.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Solar Technician
Pacific Solar & Photovoltaics
Dededo, GU
06.2021 - Current
- Performing installations and repairs on photovoltaic solar systems.
- Conducting inspections and overseeing the service and maintenance department.
- Installed solar photovoltaic systems on residential and commercial buildings, ensuring proper safety protocols were followed.
- Diagnosed problems with existing photovoltaic systems in order to identify repairs or replacements needed.
- Conducted regular maintenance on operational systems, including cleaning panels and checking insulation levels.
- Utilized electrical schematics and diagrams to properly wire solar systems.
LABORER
JM Sandblasting
Piti
07.2020 - 06.2021
- Collaborating with team members to meet project requirements, improving operations, and performance.
- Sandblasting and cleaning tasks.
- Performed manual labor tasks, such as digging ditches, lifting objects, and shoveling materials.
- Maintained all safety protocols while working on job sites, including wearing personal protective gear.
- Used protective clothing and safety equipment according to industry regulations.
- Removed hazardous material from job sites according to established regulations.
TECH ASSISTANT
MicroPac Inc.
Tamuning
06.2019 - 05.2020
- Working closely with team members to deliver project requirements, providing excellent service, and assisting with CCTV installations.
- Diagnosed minor problems and reported larger technical issues.
- Answered questions and concerns regarding company products, services, and prices.
PRODUCTION WORKER
Promotion Specialties
Tamuning
08.2018 - 04.2019
- Building and packaging products, operating production equipment, and ensuring quality control.
- Maintained a clean and safe work environment, adhering to safety protocols.
- Collaborated effectively with other members of the team to complete projects efficiently.
- Operated machines safely by following OSHA standards.
- Performed quality checks on products to ensure adherence to standards.
ADMINISTRATIVE ASSISTANT
The Guam Museum
Hagåtña
11.2017 - 04.2019
- Processing documents, providing customer service, and assisting with administrative tasks.
- Answered phone calls, directed inquiries to appropriate personnel, and responded to customer requests in a timely manner.
- Monitored daily operations to ensure efficient workflow processes were being followed.
- Assisted in the making of the permanent exhibit.
- Assisted with preparing equipment and materials for events.
THEATRE USHER
Guam Regal Theater
Tamuning
11.2016 - 10.2017
- Providing customer service, processing admissions, and improving operations.
- Conducted regular maintenance checks on equipment used within the theatre, such as projectors and sound systems.
- Collaborated effectively with colleagues to ensure smooth operations during peak hours.
- Greeted patrons and verified tickets for entry into theatre performances.
- Maintained a clean and orderly lobby area by sweeping, mopping, dusting, and organizing merchandise displays.
- Provided assistance to patrons with seating, locating restrooms, and other inquiries.
CARGO SERVICE AGENT
Unlimited Service Group (USG)
Tamuning
09.2015 - 01.2016
- Inspecting and handling cargo, preparing shipping documents, and providing excellent service.
- Provided customers with detailed information on shipment status and arrival times.
- Organized warehouse inventory by product type and ensured timely delivery within budget limitations.
- Analyzed data from shipment reports and identified areas for improvement.
- Prepared documents for customs clearance, including invoices and packing lists.
AIRPORT PASSENGER SERVICE AGENT
Aircraft Service International Group (ASIG)
Tamuning
09.2013 - 01.2014
- Assisting passengers, managing services, and ensuring customer satisfaction
- Greeted arriving passengers at the gate area and guided them through the terminal building.
- Processed flight changes, cancellations, and refunds according to airline guidelines.
- Assisted passengers with check-in procedures and baggage handling.
- Provided assistance to passengers with special needs, including wheelchairs and strollers.
WAIT STAFF / SERVER
Club Xscape (Now Known As ROOTS Bar & Grill)
Mongmong-Toto-Maite
09.2012 - 06.2014
- Providing customer service, managing closing duties, and recommending menu items.
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Greeted and accommodated guests, building a positive experience from the first interaction.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Used focus and memorization skills to keep track of tables and remember orders.
SUMMER YOUTH EMPLOYEE
The Hot Spot, Andersen AFB
Yigo
07.2012 - 09.2012
- Maintaining facilities, assisting with activities, and performing general cleaning.
- Developed strong relationships with participants to build trust and respect.
- Maintained a safe environment by monitoring participants' behavior.
- Maintained hygienic rest and eating areas by cleaning after usage.
- Assessed needs and interests of individuals and groups, and planned activities around available equipment.
Education
HIGH SCHOOL DIPLOMA - General Education
George Washington High School
Mangilao, GU06-2012
Skills
- Knowledge of safety techniques
- Knowledge and experience in customer service
- Communication techniques
- Sales technique
- Team player
- Problem-solving
- Auto-Cad Engineering
- Welding
Certification
- HILTI Adhesive Anchors (Installation Overhead, Cored Hole Drilling, Capsule Anchors, Torque-Controlled Adhesive Anchors, Adhesive Anchors for Masonry)
- Emergency Adult First Aid/CPR/AED
- ACOE EM 385-1-1 Construction Safety Hazard Awareness
- Counterbalanced Forklifts Class Type 1-5
- Lockout/Tagout Competent Person Safety Training in accordance with 29CFR1910.147
- Electrical/NFPA 70E Competent Person safety training in accordance with Subpart K-(1926.400 to 1926.449)
- Fall Protection Competent Safety training in accordance with 29 CFR 1926.500
- Scaffolding Competent Safety training in accordance with Subpart L, 29 CFR 1926.450 AND em385-1-1 Section #22
- Construction Quality Management For Contractors (U.S. Army Corps Of Engineers, NAVFAC)
Coursework
- COMPLETED COURSEWORK TOWARDS OXY-ACETYLENE LEVEL 1
- SHIELDED ARC WELDING LEVEL 1
- SHIELDED ARC WELDING LEVEL 2
- INTRO TO CONSTRUCTION TRADES
- INDUSTRIAL SAFETY
- BASIC BLUEPRINT READING
Personal Information
Date of Birth: 04/13/94
References
- JUSTINA JEAN T. GARCIA, Business Sales Representative - Docomo Pacific, (671) 689-4901
- JOHN T. MUNA, TV Chief Engineer, KGTF-TV 12 (PBS Guam), (671) 727-1265
- BRIDGET R. PANGELINAN, Business Sales Department Government Sales Specialist - Docomo Pacific, (671) 687- 8999
Timeline
Solar Technician
Pacific Solar & Photovoltaics
06.2021 - Current
LABORER
JM Sandblasting
07.2020 - 06.2021
TECH ASSISTANT
MicroPac Inc.
06.2019 - 05.2020
PRODUCTION WORKER
Promotion Specialties
08.2018 - 04.2019
ADMINISTRATIVE ASSISTANT
The Guam Museum
11.2017 - 04.2019
THEATRE USHER
Guam Regal Theater
11.2016 - 10.2017
CARGO SERVICE AGENT
Unlimited Service Group (USG)
09.2015 - 01.2016
AIRPORT PASSENGER SERVICE AGENT
Aircraft Service International Group (ASIG)
09.2013 - 01.2014
WAIT STAFF / SERVER
Club Xscape (Now Known As ROOTS Bar & Grill)
09.2012 - 06.2014
SUMMER YOUTH EMPLOYEE
The Hot Spot, Andersen AFB
07.2012 - 09.2012
HIGH SCHOOL DIPLOMA - General Education
George Washington High School
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