Summary
Overview
Work History
Education
Skills
Timeline
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Tricia Baker

#150 Mamis St., Mangilao,Guam

Summary

Experienced Logistics Supervisor proficient at monitoring operational pulse to deliver relevant information to all major internal customers and stakeholders. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment, and contract integrity. Works quickly and maintains focus while providing top-notch customer service.

Overview

15
15
years of professional experience

Work History

Senior Logistics Supervisor

UPS-SUPPLY CHAIN SOLUTIONS
Tamuning, Guam
08.2021 - Current
  • Processing & Tracking of Air Freight and Ocean Freight Shipments
  • Completing Air Freight and Ocean Freight Quotations
  • Creating/Booking for Air Freight Export shipments with the airlines
  • Creating/Booking for Ocean Freight Export shipments with shipping lines
  • Request/Replenishes Electronic AWB# allotments with airlines
  • Conducts monthly reports of the utilization of UPS-5X AWB#
  • Liaising with UPS-SCS branches, gateways, airlines, and agents
  • Coordinates transport for collections and deliveries with the Airfreight Department
  • Completion of Export Custom Clearances
  • Completion of Export charges in E2K system
  • Completion of Shipment Milestones in E2k System
  • Training Ambassador for Cargo Wise System
  • Processing customer applications to become a “Known Shipper”
  • Coordinates yearly customer site visits to maintain the status of being a “Known Shipper” and collects necessary documents to be TSA compliant
  • Screens and conducts interviews for applicant seeking job opportunities within our companies.
  • Streamlined logistics operations by implementing efficient inventory management systems and procedures.
  • Reduced transportation costs through strategic route planning and carrier negotiations.

Senior Logistics Supervisor

LBC
08.2021 - Current
  • Conducts morning briefing with staff
  • Answers incoming calls for scheduling and tracking of cargo
  • Processes all packing slips of cargo and generates shipping labels
  • Inputs all customers shipping information into LBC Manifest Data Base
  • Completes Daily Sales Report
  • Supervises final cross-checking and loading of cargo before the container is locked and transported to the local port
  • Sends Container Verification to shipping lines
  • Sends Booking Requests with shipping lines
  • Coordinates transportation of containers with the trucking department to the local port
  • Sends Pre-Alert and Manifest for shipment to LBC, Philippines
  • Conducts monthly inventory of LBC packing supplies and promotional items
  • Procures all orders of LBC packing supplies and promotional items
  • Creates invoices for each sale in Quickbooks for monthly billing.
  • Streamlined logistics operations by implementing efficient inventory management systems and procedures.
  • Reduced transportation costs through strategic route planning and carrier negotiations.

Pastry Chef/Owner

bakersbites
08.2009 - 08.2021
  • Specialized in baking customized wedding cakes, birthday cakes, specialty cookies, and treats
  • Coordinates with Event Planners/Organizations working on special events and projects
  • Conducted personalized event cookie decorating parties
  • Scheduled customer bookings and deliveries
  • Conducted monthly inventory and procurement of supplies.
  • Collaborated with vendors and suppliers to obtain quality recipe ingredients while adhering to company budgets.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Developed and implemented cost-saving strategies for the production of cakes, pastries, and desserts.
  • Contributed to successful catering events by designing custom dessert menus tailored to specific client preferences.
  • Spearheaded efforts to incorporate locally sourced ingredients into recipes when possible, supporting local businesses and promoting sustainability practices within the establishment.
  • Assisted in budget management by tracking expenses related to ingredients procurement, kitchen equipment maintenance, and labor costs effectively controlling operational expenditures.

Lean Coordinator

LSG Sky Chefs
08.2009 - 08.2010
  • Conduct external and internal assessments, ensuring the flow of production, workplace organization, and setup reduction
  • Train and guide members working on lean processes
  • Direct and implement projects
  • Conduct cost and benefit analysis, schedule and allocate resources
  • Coordinates with Procurement Department to ensure inventory and production control
  • Conduct progress reviews once a month
  • Ensure constant application of company procedures and policies
  • Identify areas of process improvement occasions
  • Establish goals, and objectives
  • Coordinate follow-up meetings for every event to ensure work is completed and improvements are apprehended
  • Investigate client complaints related to the quality of products from the airlines
  • Conducted monthly airline inspections of loading and unloading of LSG property.
  • Streamlined production processes by implementing lean principles and reducing waste.
  • Reduced lead times by optimizing workflow, increasing flexibility, and eliminating bottlenecks.

Education

Certificate of Completion - Culinary Arts

Guam Community College
Mangilao, Guam

Certificate of Completion - Food & Beverage Management

Guam Community College
Mangilao, Guam

High School Diploma -

Academy Of Our Lady Of Guam
06.1997

Skills

  • Warehouse Management
  • Cost Reduction
  • Transportation Management
  • Logistics Analysis
  • Vendor Management
  • Problem Solving
  • Distribution Network Optimization
  • Global Logistics
  • Data Analysis
  • Customer Service
  • Contract Negotiation
  • Time Management
  • Strategic Planning
  • Team Building
  • Quality Assurance
  • Staff Training
  • Supply Chain Management
  • Resource Allocation
  • Shipping Documentation
  • Customs Compliance
  • Transportation Management Systems
  • Fleet Dispatch
  • Freight Cost Reporting
  • Route Optimization
  • Supplies Inventory
  • Vendor Relationship Management
  • Logistics Management
  • Procurement Management
  • Mentoring and Training
  • Warehouse Operations
  • International Freight Management
  • Shipping and Receiving
  • Product Management
  • Distribution Management
  • Team Management
  • Freight Forwarding

Timeline

Senior Logistics Supervisor

UPS-SUPPLY CHAIN SOLUTIONS
08.2021 - Current

Senior Logistics Supervisor

LBC
08.2021 - Current

Pastry Chef/Owner

bakersbites
08.2009 - 08.2021

Lean Coordinator

LSG Sky Chefs
08.2009 - 08.2010

Certificate of Completion - Culinary Arts

Guam Community College

Certificate of Completion - Food & Beverage Management

Guam Community College

High School Diploma -

Academy Of Our Lady Of Guam
Tricia Baker