Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

THERESE A. HERRERA

BARRIGADA

Overview

34
34
years of professional experience
1
1
Certification

Work History

IT SPECIALIST (SYSADMIN/DATAMGMT)

Medicine Readiness and Training Center (MRTC) Guam
10.2020 - Current
  • Successfully integrated network printing for the Laboratory VLAN.
  • Lead the Multi-Function Devices Installation Project totaling 57 Lexmark MFDs. Established an Installation Plan to identify Team key players and their roles, identify locations to deploy to and sequence of events.
  • Establishes and maintains a secure Multi Function Devices STIG baseline totaling of 60 Lexmark MFDs to ensure systems remains compliant with security standards.
  • FY2024 2nd Quarter Senior Civilian of the Quarter Nominee.
  • Served as the USNMRTC Guam MHS Genesis IT Lead for the MHS Genesis Deployment Project, USNMRTC Guam, from 26 July 2022 to 13 January 2024. I have steered multiple MHS Genesis Solution Group’s transition by deploying over 2000+ medical/non-medical hardware devices valued over 1.8 million dollars, installation of two FetaLink Servers and two CCE Terminal Servers, and testing of all software and hardware to ensure complete validation for deployment. MHS Genesis Solutions comprises the Bedside Medical Device Integration, Laboratory Medical Device Integration, FetaLink Central Monitoring, FetaLink Tracking Boards, 724 Downtime Viewers, iAccess, FetaLink, and Cerner Connectivity Engines (CCEs) device installations. Primary roles and responsibilities consist as primary contact for all IT technical components of MHS Genesis activities and events, as well as issues related to end users regarding assigned application, network, or system; organized IT-related activities, tracks status of inventories, and serves as the primary contact and escalation point of Defense Health Agency Global Services Center (DHAGSC) and Tier III.
  • Upgraded multiple Clinical workstations under my purview to complete the installation the Windows 11 22H2 ahead of DHA deadline
  • Successfully lead the network integration for various Laboratory Medical Devices and Bedside Medical Devices to interface with MHS Genesis for the following devices: Lab Sysmex XN-2000, 2 Fetal Monitors for MBU, Lab CHEM-7600-1, 11 Philips Physiological Monitoring System Monitors, and the Lab Vitros-2 instrument.
  • Exceeded expectations to troubleshoot, recommend resolutions and supported the IMD’s Helpdesk Support Team with 36,000 plus trouble tickets managed by the MHS Service Now ticketing system for FY2024
  • Successfully co-lead to meet all network configuration requirements to successfully implement the DHCP VLAN 603 Project.
  • Assisted to take on additional responsibilities to managing the Print Server and the Olympus Genesis Server to provide coverage in support of the IMD department.
  • FY2022 1st Quarter Senior Civilian of the Quarter Nominee.
  • Lead the IT hardware refresh and software OS upgrade for the DMLSS Dell R740 Hardware Refresh.
  • Lead the HAIMS Application Upgrade.
  • Lead the coordination and migration for six local site servers from the legacy NMED network to DHA’s MHS network. I have exceptionally showcased effective project management skills to communicate and to coordinate the migration with DHA’s Stakeholders Network and Firewall Tier 2 Team within a month that normally would take twelve weeks of coordination. This was an additional duty that was outside of primary duties and support portfolio.
  • Established the automation of printing the CHCS Emergency Room Culture and Chlamydia Culture Adhoc Reports directly to the ER departmental printer to improve the efficiencies of critical review of patient lab results.
  • The configuration management and deployment for four label printers to print CHCS Inpatient Labels located in the Patient Administration Department and Nursing Stations in MSU, ICU, and MBU. This is in support to Patient Administration’s Watch Standers the ability to print the CHCS Inpatient Labels remotely and to support any gaps due to shortage of staffing and after hours support.
  • Successfully exceeded all project management approach to complete DHA’s MedCOI Migration Projects for the following:
  • CHCS Devices (MRVs, GIS Interfaces)
  • CHCS and Essentris Printers
  • CoPathPlus/APLIS System
  • EndoVault System
  • MedCOI 205 migration for the AHLTA LCS and COMMVAULT Systems
  • MedCOI 205 migration for the Essentris System
  • RALS/iSTAT System
  • Duties/Related Skills:
  • MHS Genesis IT Lead for various application and hardware solutions deployed.
  • DHCP Administration to manage and maintain all MHS Genesis hardware devices.
  • Print Servers Administrator for both local and enterprise environments.
  • MHS Genesis Olympus Administrator managing the maintenance and network connectivity for both workstations and various types of printer equipment (i.e. label printer, document printer, multi function printer)
  • IT System/Data Clinical IT Portfolio Manager for multiple DHA Clinical Information Systems and Government Representative for NMRTC Guam’s Electronic Medical Systems (EMRs) that includes MHS Genesis Bedside Medical Device Integration, Laboratory Medical Device Integration, MHS Genesis Application Solutions, EndoVault System, RALS/i-STAT DE Systems, DMLSS, and APLIS/COPATH Systems. Responsible for all aspects to maintain, manage, coordinate, project management and user training. Duties include develops, plans, coordinates and executes the Plan of Actions and Milestones (POAM) for all system hardware/software and workstation application software upgrades, workstation security patches updates, development and maintenance of new site-specific standard procedures, monitor system communications and troubleshoots data communication for all external systems interfacing with MHS Genesis.
  • CHCS System Administrator for the Legacy Composite HealthCare System (CHCS). CHCS is the data source for the Armed Forces HealthCare Longitudinal Technology Application (AHLTA) and the Inpatient Documentation System also known as Essentris. These systems enables Department of Defense (DoD) providers to electronically perform patient appointing and scheduling, ordering of ancillaries (Laboratory, Radiology and Pharmacy), outpatient visit documentation, and inpatient documentation. CHCS also supports multiple healthcare administration activities including patient administration, medical service accounting, medical billing, workload assignment and other clinically related functions.
  • CHCS Database Administrator. Maintains and manages CHCS data tables with complex interactions. File-and-table builds setup system functionality, control interactions, and create data feeds to all workload systems. Data Quality begins with the file-and-table build of an MTF CHCS database. Performs many data integrity checks to prevent data corruption through the editing of these files and runs adhoc reports to conduct data table audits.
  • Serve as IT Program Manager, Clinical Information Systems Division. Responsible for the daily Division operations and interact with the main hospital core and Branch Medical Clinic throughout Guam and supports mission readiness for the Operational Fleet Forces. Duties include develops, plans, coordinates and executes the Plan of Actions and Milestones (POAM) for all system hardware/software and workstation application software upgrades, workstation security patches updates, development and maintenance of new site-specific standard procedures, monitor system communications and troubleshoots data communication for all external systems interfacing with CHCS to include Pyxis, ScriptPro, EBMS-Transfusion, EBMS-Donor, Synapse, PowerScribe, Essentris and laboratory devices. In addition, includes the CHCS Database Administrator for which I am responsible for the maintenance of the Common Files and Tables, managing user accounts, writes ADHOC reports, provides application functionality support, conducts CHCS clinical application user training, establishes standard operating procedures for operating system support, troubleshoot and resolve system related problems, reports and submits system incident report/system change requests to the Defense Health Agency (DHA) Service Help Desk, to report and log all software system issues/problems to the DHA Service Help Desk, maintains CHCS and AHLTA system security and data security, manage CHCS and AHLTA users, and project manager for all Clinical Systems system hardware and software upgrades.
  • Responsible for multiple Microsoft Windows Servers 2016 Operating Systems and Microsoft SQL Server 2016 configuration and management as it pertains specifically for all hardware and software upgrades, system configuration, network configurations, setting up and administering User and Group Accounts, performs system and database restoration, provides system user training, monitor network resources, audit resources and events, performs installation for software upgrades, installs/maintains security software updates and patches, and maintains system security and data integrity. In addition, client administrator for their life cycle management for 1500+ workstations and peripherals.
  • Proficient in providing quality Customer Service support. Prepare notifications for all system downtimes to all staff and prepare various functionality applications standard operating procedures as required requested by stakeholders. Excellent abilities on personal contacts which required gathering information, formulate recommendations relative to system operation, to establish and influence policy and/or present new techniques to management personnel. Skills in researching, negotiating and problem-solving skills. Participated in various Lean Six Sigma Command Projects. Command Appointment: Command Data Quality Mgmt committee member, Command UBO Compliance committee member and the Command Appointed HAIMS/AHLTA Auditor.
  • Performs Daily Database Backups.
  • Identify and escalate system anomalies utilizing the Global Service Center (GSC) helpdesk ticketing process.
  • Develop and maintain site-specific Standard Operating Procedures for Clinical systems which include:
  • System Startup
  • System Shutdown
  • Backups
  • Plan and coordinate system events for MHS Genesis Medical Devices and Application Solutions to include system installations, firmware, hardware, and software, to include:
  • Schedule events with site clinical staff
  • Log GSC Remedy tickets
  • Participate in local meetings, planning sessions, and implementation activities supporting CHCS and AHLTA.
  • Monitor the status of open MSH Genesis and Clinical Systems trouble tickets.
  • Updates GSC open MHS Genesis trouble tickets as required.
  • Participate in local planning for renovations, clinic moves, and new clinic establishments
  • Holds a Secret Clearance

IT SPECIALIST (SYSADMIN/DATAMGMT)

Medicine Readiness and Training Center (MRTC) Yokosuka, Japan
10.2018 - 10.2020
  • GSC DHA Remedy Ticketing System – I have maintained and managed the overall resolutions of 3,751 plus trouble call tickets for FY2020 to-date under my purview. Systems issues reported includes the CHCS, AHLTA, Essentris, Innovian, Pharmacies ScriptPro-Telepharmacy and Pyxis ES, and the EBMS-Transfusion Blood System.
  • Led as the IT Project Manager for multiple clinical IT system hardware refresh and software upgrades and most recent the configuration management and support of the Pharmacy ScriptPro Windows 10/Server 2012 Upgrade Installation Project to include hardware replacements (i.e., servers, printers, workstations) for MRTC Yokosuka’s Enclave. Sites are the Main Hospital, BHC Iwakuni, BHC Atsugi, BHC Sasebo and Annex Hairo and BHC Chinhae. In an effort to improve the IT support provided to the Pharmacist, I met with key stakeholders from each site respective Pharmacy Department, the Materials Management Department, the DHA Pharmacy Program Manager and the ScriptPro Vendors to lay out a plan the deployment scheduling and the delivery of servers, workstations and printers connected devices. This effort included all initial device testing, network documentations and the submission of the application Ports and Protocols Security Management (PPSM) for DHA. I acted as the site IT Project Manager and led all weekly calls with the DHA Enterprise Project Team deployment to ensure that all required updates and data calls were responded to in a timely manner. My efforts resulted in improved communications and clear line of responsibility among all vested parties. With my project management skills, my efforts to communicate the scheduling and deployment of all hardware devices resulted the system fully functional and available “on-time” of the go-live date for the facility.
  • In support of the deployment for over 400 new workstations throughout the command, I took the initiative to volunteer and assisted with imaging over 100 workstations.
  • Improvement proposals – As the Command’s Clinical IT System Applications (i.e., CHCS, AHLTA) Subject Matter Expert (SME), I have participated on two Command Process Improvement Projects (CPI) for the Command. CPI Projects included the Referral Management Process and the CHCS/AHLTA Re-Alignment of Operational Fleet Forces. Provided system functionality guidance and assisted with establishing new flow processes to incorporate new guidance for the users
  • Duties/Related Skills:
  • I served as team leader, Clinical Information Systems Division. I am responsible for the daily Division operations and interact with the main hospital core and Branch Medical Clinics throughout Japan and supports the Operational Forces throughout Japan. Duties include develops, plans, coordinates and executes the Plan of Actions and Milestones (POAM) for all system hardware/software and workstation application software upgrades, workstation security patches updates, development and maintenance of new site-specific standard procedures, monitor system communications and troubleshoots data communication for all external systems interfacing with CHCS. In addition, includes the CHCS Database Administrator for which I am responsible for the maintenance of the Common Files and Tables, managing user accounts, writes ADHOC reports, provides application functionality support, conducts CHCS clinical application user training, establishes standard operating procedures for operating system support, troubleshoot and resolve system related problems, reports and submits system incident reports/system change requests to the Defense Health Agency (DHA) Service Help Desk, to report and log all software system issues/problems to the DHA Service Help Desk, maintains CHCS and AHLTA system security and data security, manage CHCS and AHLTA users, and project manager for all Clinical Systems system hardware and software upgrades.
  • Responsible for multiple Microsoft Windows Servers 2016 Operating Systems, SQL Server 2016 and a UNIX Server as it pertains specifically for all hardware and software upgrades, system configuration, network configurations, setting up and administering User and Group Accounts, performs system and database restoration, provides system user training, monitor network resources, audit resources and events, performs installation for software upgrades, installs/maintains security software updates and patches, and maintains system and data integrity. In addition, client administrator for their life cycle management for 3000+ workstations and peripherals.
  • Primary responsible for patch management, maintenance, testing and troubleshooting of the EBMS-Transfusion Service client laptops and printers that encompass the Enterprise Blood Management System (EBMS), the Surgical Scheduling System and an alternate for the Anesthesia Innovian Systems.
  • Key Systems Administrator of the Change Management (CM) board required reviewing, discussing, and approving operational and cybersecurity requirements while preparing for transition from DIACAP to Risk Management Framework (RMF) for all Clinical Platform IT and PORs system.
  • Proficient in providing quality Customer Service support. On a frequent basis prepare and generate memos, instructions, policies and procedures, standard operating procedures, and notices to senior level managers and to staff employees. Excellent abilities on personal contacts which required gathering information, formulate recommendations relative to system operation, to establish and influence policy and/or present new techniques to management personnel. Skills in researching, negotiating and problem-solving skills. Participates in Lean Six Sigma Command Projects. Command Appointment: Command Data Quality Mgmt committee member, UBO Compliance Committee and AHLTA Auditor.
  • Holds a Secret Clearance

IT SPECIALIST (SYSADMIN)

U.S. Naval Hospital, Guam
07.2017 - 10.2018
  • August 2017 - Successfully researched, identified system requirements and coordinated the planning and implementation efforts of the Command purchased/approved PQNS-Qflow Patient Appointment System initiatives by ACF Technologies, Inc. for two Outpatient Clinics at an estimated cost of $90,343.65.
  • Special Mission to provide Cross Level CHCS Database Administration Support from 01 October 2017 thru 23 December 2017 at Naval Hospital Yokosuka Japan. In addition, I temporarily served as the primary Clinical Platform IT and Program of Records System Administrator for three mission essential military health systems including CHCS, AHLTA, and Essentris including their associated clinical applications and systems throughout the Naval Hospital Yokosuka and outlying medical/dental clinics.
  • Duties/Related Skills:
  • Served as team leader, Clinical Information Systems Division, Information Management Department at U.S. Naval Hospital Guam. I am responsible for the daily Division operations and interact with our Branch Medical Clinic to include remote medical clinic customers (Air Force Clinic, 84th Engineer Battalion, Army National Guard, COMSUBRON15, EOD MU-5, Military Sealift Fleet Support, Mobile Security Squadron, Naval Special Warfare Unit One, Navy Reserve Unit, US Coast Guard, USS Frank Cable, USS Oklahoma, USS Key West, Veterans Administration Clinic (Guam/Hawaii), Tripler Army Medical Hospital, NH Okinawa Tricare and BUMED Contract Coders). Duties include develops, plans, coordinates and executes the Plan of Actions and Milestones (POAM) for all system hardware/software and workstation application software upgrades, workstation security patches updates, development and maintenance of new site-specific standard procedures, monitor system communications and troubleshoots data communication for all external systems interfacing with CHCS. In addition, includes the CHCS Database Administrator for which I am responsible for the maintenance of the Common Files and Tables, managing user accounts, writes ADHOC reports, provides application functionality support, conducts CHCS clinical application user training, establishes standard operating procedures for operating system support, troubleshoot and resolve system related problems, reports and submits system incident reports/system change requests to the Defense Health Agency (DHA) Service Help Desk, to report and log all software system issues/problems to the DHA Service Help Desk, maintains CHCS and AHLTA system security and data security, manage CHCS and AHLTA users, and project manager for all Clinical Systems system hardware and software upgrades.
  • Responsible for multiple Microsoft Windows Servers 2008/2012 Operating Systems, SQL Server 2008/2012 and a UNIX Server as it pertains specifically for all hardware and software upgrades, system configuration, network configurations, setting up and administering User and Group Accounts, performs system and database restoration, provides system user training, monitor network resources, audit resources and events, performs installation for software upgrades, installs/maintains security software updates and patches, and maintains system and data integrity. In addition, client administrator for their life cycle management for 2000+ workstations and peripherals.
  • Primary responsible for patch management, maintenance, testing and troubleshooting of the EBMS-Donor and EBMS-Transfusion Service Mobile Servers and client laptops that encompass the Enterprise Blood Management System (EBMS), the Surgical Scheduling System and an alternate for the Anesthesia Innovian Systems.
  • Key Systems Administrator of the Change Management (CM) board required reviewing, discussing, and approving operational and cybersecurity requirements while preparing for transition from DIACAP to Risk Management Framework (RMF) for all Clinical Platform IT and PORs system.
  • Proficient in providing quality Customer Service support. On a frequent basis prepare and generate memos, instructions, policies and procedures, standard operating procedures, and notices to senior level managers and to staff employees. Excellent abilities on personal contacts which required gathering information, formulate recommendations relative to system operation, to establish and influence policy and/or present new techniques to management personnel. Skills in researching, negotiating and problem-solving skills. Participates in Lean Six Sigma Command Projects. Command Appointment: Command Data Quality Mgmt committee member, UBO Compliance Committee and AHLTA Auditor.
  • Secret Clearance

IT SPECIALIST (SYSADMIN)

U.S. Naval Hospital, Camp Foster, Okinawa, Japan
07.2015 - 07.2017
  • Lead the Deployment of site’s Terminal Server migration to the Clinical Infrastructure Platform
  • Lead the Implementation migration of the MTF’s Information Technology Department Tier 1 Support Service Help Desk to DHA GSC Remedy 8.1 Service Help Desk
  • Lead the Deployment and Implementation of the MTF’s New Staff In-Processing Workflow to DHA GSC Remedy 8.1 Service Help Desk
  • Implementation of PQNS-QFLOW B2B
  • Implementation of the Command’s Mass Casualty Project incorporating site’s clinical systems (CHCS and Essentris)
  • Deployment and Implementation of the Clinical Desktop Platform environment to all Branch Clinics and clinical providers at the main hospital
  • Implementation of the Essentris ED Performance Improvement Initiatives
  • Coordination of the S3 Application to the AVHE Environment
  • Serve as Site’s Project Manager for the MEDCOI Network/Application Migration Project for the Command
  • Implementation of the Radiology Clinic – AudioCare Appointment Reminder System
  • Duties and Related Skills:
  • Served as assistant team leader, Clinical Information Systems Division, Management Information Department at U.S. Naval Hospital Okinawa, Japan. Responsible for the daily operations and interacts with remote Branch Medical Clinics to include remote medical clinic customers (Kadena Air Force Clinic, Dental, BUMED Contract Coders). Duties include develops, plans, coordinates and executes the Plan of Actions and Milestones (POAM) for all system hardware/software and workstation application software upgrades, workstation security patches updates, development and maintenance of new site-specific standard procedures, monitor system communications and troubleshoots data communication for all external systems interfacing with CHCS. In addition, includes the CHCS Database Administrator for which I am responsible for the maintenance of the Common Files and Tables, managing user accounts, writes ADHOC reports, provides application functionality support, conducts CHCS clinical application user training, establishes standard operating procedures for operating system support, troubleshoot and resolve system related problems, reports and submits system incident reports/system change requests to the Defense Health Agency (DHA) Service Help Desk, to report and log all software system issues/problems to the DHA Service Help Desk, maintains CHCS and AHLTA system security and data security, manage CHCS and AHLTA users, and project manager for all Clinical Systems system hardware and software upgrades.
  • Responsible for multiple Microsoft Windows Servers 2008/2012 Operating Systems, SQL Server 2008/2012 and a UNIX Server as it pertains specifically for all hardware and software upgrades, system configuration, network configurations, setting up and administering User and Group Accounts, performs system and database restoration, provides system user training, monitor network resources, audit resources and events, performs installation for software upgrades, installs/maintains security software updates and patches, and maintains system and data integrity. In addition, client administrator for their life cycle management for 2000+ workstations and peripherals.
  • Proficient in providing good quality Customer Service support. On a frequent basis prepare and generate memos, instructions, policies and procedures, standard operating procedures, and notices to senior level managers and to staff employees. Excellent abilities on personal contacts which required gathering information, formulate recommendations relative to system operation, to establish and influence policy and/or present new techniques to management personnel. Proficient in researching, negotiating and problem-solving skills. Participates in the Command IT Lean Six Sigma Command Projects. Member of the Command Data Quality Management Committee and AHLTA Auditor.
  • Secret Clearance

IT SPECIALIST (SYSADMIN)

U.S. Naval Hospital, Guam
03.1995 - 07.2015
  • Received Masters of Science in Management Degree with a concentration in Information Systems Security in August 2008. Courses completed are Leadership, Computer Systems Security Foundations, Information Systems Security, System Security Certification and Accreditation, Security Management, Network Security, Project Management, Schedule and Cost Control Techniques and Contracting and Procurement in Project Management. Completed 72 Quarters Hours of Doctorate Computer Science focusing in Enterprise Systems.
  • Serve as IT Project Officer from November 2008 thru November 2010 for an Inpatient Documentation System aka Essentris medical system project. Successfully performed and executed the skills and knowledge of IT Project Management to lead a major critical medical system for the hospital. Duties include coordination of scheduling the initial Command Site Survey between BUMED, NAVMISSA and NH Guam to conduct medical inpatient documentation assessments and analysis consists of identifying and assessing both the technical and functional requirements, identifying and coordinating to establish key team representatives from each ward/unit and ancillary departments, planning and scheduling conference calls for all key team members both locally and with team members in CONUS, coordinating technical tasks for hardware/software installation and configuration, coordinating functional tasks such data mapping and accounts management and assisted with the planning and scheduling for user training requirements.
  • Serve as the Acting IMD CIO/Department Head from December 2009 through October 2010. Duties to include the supervision of 3 GS-11 Information Technology Specialist, three major Contractors personnel (i.e., SAIC, Barlingbay and TIMPO), three local contractors (technicians) and 9 military personnel and manages the daily operations of the department in support of the mission. IMD Department consist a Customer Service Division, Network Division, Security Division and Information Systems Division.
  • IT System/Data Management Manager for all MHS Clinical Information Systems. Responsible for all aspects to maintain, manage, coordinate and user training. Duties include develops, plans, coordinates and executes the Plan of Actions and Milestones (POAM) for all system hardware/software and workstation application software upgrades, workstation security patches updates, development and maintenance of new site-specific standard procedures, monitor system communications and troubleshoots data communication for all external systems interfacing with CHCS. In addition, includes the CHCS Database Administrator for which I am responsible for the maintenance of the Common Files and Tables, managing user accounts, writes ADHOC reports, provides application functionality support, conducts CHCS clinical application user training, establishes standard operating procedures for operating system support, troubleshoot and resolve system related problems, reports and submits system incident report/system change requests to the Medical Health System (MHS)Help Desk, report and log all software system issues/problems to the MHS Help Desk, maintains CHCS and AHLTA system security and data security, manage CHCS and AHLTA users, and project manager for all Clinical Systems system hardware and software upgrades.
  • Responsible for multiple Microsoft Windows Servers 2008/2012 Operating Systems, SQL Server 2008/2012 and a UNIX Server as it pertains specifically for all hardware and software upgrades, system configuration, network configurations, setting up and administering User and Group Accounts, performs system and database restoration, provides system user training, monitor network resources, audit resources and events, performs installation for software upgrades, installs/maintains security software updates and patches, and maintains system and data integrity. In addition, client administrator for their life cycle management for 2000+ workstations and peripherals.
  • Ability to communicate orally and in writing. On a frequent basis prepare and generate memos, instructions, policies and procedures, standard operating procedures, and notices to senior level managers and to staff employees. Excellent abilities on personal contacts which required gathering information, formulate recommendations relative to system operation, to establish and influence policy and/or present new techniques to management personnel. Skills in research, negotiating and problem-solving skills. Participates in Lean Six Sigma Command Projects. Command Appointment: Command Data Quality Mgmt committee member, UBO Compliance Committee and AHLTA Auditor.
  • Secret Clearance

SECURITY SPECIALIST

ADP, U.S. Navy Public Works Center, Guam
03.1991 - 03.1995
  • As the Information System Security Officer (ISSO), I am responsible for the Command's Automated Information System (AIS) Security Program which requires the authority to implement the program for four major AISs: 1) 600+ microcomputers; 2) Eleven (11) Novell Local Area Networks; 3)A Bull Honeywell DPS6000 Minicomputer System; and 4) the AT&T 3B2 Minicomputer System. Also, units consist of thousands of associated interface/peripherals of hardware and software physically distributed throughout the entire command. I held a secret clearance.
  • Responsible for planning, organizing, implementations, coordination’s and the directive for the Information System (IS) Security Program. Acts as staff level focal point and technical advisor for all IS Security matters for the command.
  • Participates and make reviews in the design and implementation of new or revised systems. I have developed procedures, methods or techniques to assure that protection of equipment as well as sensitive/unclassified information, financial, personal and proprietary copyright laws, and For Official Use Only information protected in accordance with DOD and DON policies and procedures.
  • I conduct security investigations such as IS security violations (viruses, copyright laws, hardware/software inventory, access controls, theft, etc.), physical security (access controls, key/lock controls, etc.), and personnel/information security (unauthorized disclosure and modification, destruction of information, clearance, etc.). Prepare and submit the Incident/Complaint Report and the Missing, Lost, and Stolen Report.
  • Monitors the Command's local database/inventory of all computer hardware, software and associated computer resources.
  • Provides assistance to Network Administrators, System Administrators, Programmers and End User Community on IS security.
  • Develops and maintains the local Information System security policies and procedures (i.e., PWCGUAMINST 5239.1 and 5239.2 and various user and Standard Operating Procedures) which defines the scope and objectives of the Information System Security Program, establishes guidelines, instructions and standard operating procedures covering all aspects of Information System Security (i.e., hardware, software, communications, networking, personnel, physical security, information security, administrative and operational procedures, and all other requirements for an Information System Accreditation), and establishes short- and long-range Information System Security goals.
  • Coordinates and conducts meeting for the IS security staff members responsible to carry out policies and procedures to system users for IS Security Minimum Mandatory Program Requirements.
  • In the development and implementation of the IS Security Program, performed projects and studies consisting of identify and evaluating IS vulnerabilities and threats, determines the risk involved and develops and implements adequate safeguards to protect IS resources

Education

Doctorate Courses - Enterprise Information Systems

Colorado Technical University
Colorado Springs, CO

Master’s Degree - Management with a concentration in Information Systems Security

Colorado Technical University
Colorado Springs, CO
08.2008

Bachelor’s Degree - Business Administration with a concentration in Information Systems Security

Colorado Technical University
Colorado Springs, CO
02.2007

Skills

  • Proficient IT System Administration/Database Management for multiple Mission Critical/Essential Defense Health Agency (DHA) Clinical Platform Information Technology and Program of Records Systems specialized software applications, operating systems and associated hardware as follow:
  • DHCP Server
  • Local Print Servers
  • PrinterLogic Servers
  • MHS Genesis Olympus Print Servers
  • MHS Genesis Bedside Medical Device Integration/Laboratory Medical Device Integration
  • Hardware/Application Software Solutions
  • Composite Health Care System (CHCS)
  • Armed Forces Longitudinal Technology Application (AHLTA)
  • Inpatient Documentation System (ESSENTRIS)
  • Enterprise Blood Management System – Donor/Transfusion (EBMS-Donor/Transfusion)
  • Anesthesia Reporting Management System (INNOVIAN)
  • Surgical Scheduling System (S3)
  • ScriptPro-Telepharmacy System
  • Pharmacy CareFusion Pyxis
  • Patient Queuing and Notification System (PQNS)/ Q-flow
  • Coding Compliance Editor (CCE)
  • Audio Care Rx Refill and Appointment Reminder
  • Clinical Infrastructure Program/DHA
  • DMLSS
  • HAIMS
  • Mammography Reporting System (MRS)
  • VM Platform
  • RALS Remote Connect (RRC)/i-STAT DE System
  • Endovault System
  • Radiology PACS Systems

Certification

CompTIA Security+ Certified CE, COMP001007356629, Exp: June 03, 2028

References

Steve, Lee, Network Engineer, USNMRTC Yokosuka, Japan, Yokosuka, Japan

Timeline

IT SPECIALIST (SYSADMIN/DATAMGMT)

Medicine Readiness and Training Center (MRTC) Guam
10.2020 - Current

IT SPECIALIST (SYSADMIN/DATAMGMT)

Medicine Readiness and Training Center (MRTC) Yokosuka, Japan
10.2018 - 10.2020

IT SPECIALIST (SYSADMIN)

U.S. Naval Hospital, Guam
07.2017 - 10.2018

IT SPECIALIST (SYSADMIN)

U.S. Naval Hospital, Camp Foster, Okinawa, Japan
07.2015 - 07.2017

IT SPECIALIST (SYSADMIN)

U.S. Naval Hospital, Guam
03.1995 - 07.2015

SECURITY SPECIALIST

ADP, U.S. Navy Public Works Center, Guam
03.1991 - 03.1995

Master’s Degree - Management with a concentration in Information Systems Security

Colorado Technical University

Bachelor’s Degree - Business Administration with a concentration in Information Systems Security

Colorado Technical University

Doctorate Courses - Enterprise Information Systems

Colorado Technical University

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THERESE A. HERRERA