TRICIA MANIBUSAN
Mangilao,Guam
Summary
Experienced individual with different qualifications and skills who enjoys challenges. I am a professional, seeking to learn new areas of expertise and improve current skills. I am a team player, but not afraid to take on challenges on my own. If given the opportunity, I believe my hard work and motivation would benefit the company greatly.
Well-versed in behavior techniques Organization Dependability Problem resolution Owning responsibility of tasks Attention to details Budgeting skills Patience Excellent communication abilities Proficient with Graphic Copy Machine Filing of Records Customer Service Process Claimant’s Payments Procurement – Process and Adjustment
Overview
21
21
years of professional experience
Work History
CSR/Procurement Specialist
Department of Labor - Administrative Division/Procurement
Hagatna, Guam
07.2023 - Current
- Oversee all inventory and create a smooth flowing system to simplify the distribution and purchasing of supplies for multiple departments
- Maintained DOL official vehicles, procured the best services from quality automotive shops
- Collected and submitted official documents for multiple departments which can include official mail, timesheets, and employee checks
- (GSA) General Services Agency requirement is to get quotes from vendors before vehicle services
- Maintaining and recording the inventory for the department, disposal and survey of office equipment
- Receiving material and supplies, organizing items in storage, stocking shelves, retrieving office items
- Placing orders when supply gets low
(PUA) Customer Service Representative
Department of Labor
Hagatna, Guam
03.2023 - 06.2023
- First in line with greeting and assisting customers, making it my top priority that they’re being helped or pointed in the right direction
- Process and make adjustment to claims if needed, contact claimant, and distribute payment
- Sorting and arranging files of claimants ensuring files include Demand Payment notice
- Provide digital copies of claimant’s files ensuring proper accountability
- Scanning Demand Payment Notices, to be uploaded to claimants Hire Guam account
- Receive Contractor’s application and ensure copies are forwarded to Bureau of Labor Statistics (BLS) for records
- Assist customers with Emergency Rental Assistant (ERA)/1099
- Make copies of customer’s Identification documents to process applications and issue certification after 24 Hrs
- Process claimant’s payments, then updating claimant’s Hire Guam account ensuring accurate and proper accountability of records
- Filing copies of receipts of claimant’s payments to Pandemic Unemployment Assistant.
Teacher's Assistant
Harry S. Truman Elementary School
Santa Rita, Guam
08.2004 - 09.2006
- I ensured that the class of 25 students was prepared and ready for Direct Instructions (DI)
- I made sure that 100% of my focus was ensuring that students understood their workload and had help if needed
- I always followed instruction of teaching in the absence of the teacher
- I created an accountability roster to seek out absentees and notified parents of their Child’s absent.
Teacher's Assistant
Price Elementary School
Mangilao, Guam
11.2003 - 06.2004
- I assisted with the students and insured that every student had quality help
- I dedicated my all to prepare students for reading mastery
- I also gave a hand on helping them improve on study methods, work performance to obtain 100% above the school standard
- I was awarded multiple Certificates of Appreciation for my outstanding work that I have provided towards the school.
Education
Travel & Marketing (Partial) -
Guam Community College
01.2002
High School Diploma -
Southern High School
05.2001
References
- Lani Quinata, Business Owner, 254-251-6442, 2809 Canadian River Loop, Killeen, TX, 76549
- Nadine Santos, Accounting Specialist, 671-687-5998, 294 Pale Ferdinand Way, Santa Rita, Guam, 96915
- Joycelyn Arceo, State of Washington Court Clerk, 206-670-0201, 3904 S 250th ST, Kent, WA, 98032
Timeline
CSR/Procurement Specialist
Department of Labor - Administrative Division/Procurement
07.2023 - Current
(PUA) Customer Service Representative
Department of Labor
03.2023 - 06.2023
Teacher's Assistant
Harry S. Truman Elementary School
08.2004 - 09.2006
Teacher's Assistant
Price Elementary School
11.2003 - 06.2004
Travel & Marketing (Partial) -
Guam Community College
High School Diploma -
Southern High School
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