Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Licenses
Aircraft Maintenance
Timeline
Generic

Troy A. White

Tamuning

Summary

Dynamic and results-oriented professional with extensive experience in direct sales & marketing, management and training in both B2B and B2C market applications across multiple industries to include food and beverage and retail. A driven, customer-oriented and trustworthy individual, who aims to leverage these abilities and seasoned work ethic to excel in a sales, marketing or management position with Jae Hoon Corp., Super Happy Mart.

Overview

34
34
years of professional experience
12
12

Certifications

Work History

Real Estate Associate Broker

CENTURY 21 COMMONWEALTH REALTY INC.
05.2017 - Current
  • Formulate and implement strategies to promote real estate properties, generate leads and convert those leads into buyers and sellers
  • Advise property owners, landlords and other real estate investors, in identifying rental markets, preparation for those markets, renovations and pricing
  • Provide property management services including guidance through the Military Housing and HUD/GHURA Section 8 Housing Referral program processes, market rentals, screen rental applicants, manage leases, collect rents, and effectuate evictions when needed
  • Help buyers and renters search, evaluate, and negotiate on their behalf the purchase or rental of vacant land, residential, multifamily, and commercial real estate
  • Maintain licensing, acquire special designations and certifications through continuing education programs provided by the National Association of Realtors and the Guam Association of Realtors

Account Manager - Heavy Equipment Sales and Rentals

HAWTHORNE CAT
09.2010 - 05.2015
  • Helped construction managers meet budgets and crucial deadlines by providing them with the right equipment solutions for both civil works and building phases of their construction projects
  • Delivered tailored equipment solutions to construction managers, ensuring projects stayed on time and within budget during civil works and building phases
  • Expanded client base by targeting diverse sectors, including trucking companies, hospitality, wholesale and retail businesses, and property managers for equipment sales and rentals
  • Built and nurtured key accounts through strategic networking, effective responses to government RFPs, cold calling, and consistent follow-up to address client needs
  • Provided comprehensive product support, answering technical inquiries, resolving customer issues, and ensuring satisfaction with equipment performance
  • Collaborated on pricing strategies to align with client budgets while maintaining profitability, leveraging market trends and shipping considerations
  • Actively contributed to inventory management, assessing customer requirements to maintain optimal stock levels of both new and used equipment

Sales Manager - Corporate/Military Markets

GUAM AURORA RESORT VILLA AND SPA
11.2009 - 09.2010
  • Marketed hotel rooms and overall facilities targeting Local, Federal Governments, Corporations, Military service members on PCS and on TDY
  • Planned, implemented, special promotions for all restaurants and outlets by collaborating with ad agencies to design, execute and manage campaigns, leveraging multiple marketing channels to maximize reach and engagement
  • Maintained strong relationships with tour agents, airlines, and military lodging agencies
  • Closely monitored and analyzed visitor industry data to identify clear marketing opportunities
  • Spearheaded initiatives and collaborated with department heads to prepare resort hotel property to meet the regulatory compliance criteria for military and federal government markets

Rental Sales Rep - Heavy Equipment

MORRICO EQUIPMENT LLC
11.2006 - 04.2008
  • Targeted and negotiated long and short-term contracts with construction contractors, local and federal agencies, building managers, medium and large wholesale and retail companies and trucking companies
  • Monitored local and federal government websites for Request for Proposals and bid announcements
  • Prepared and submitted bids
  • Managed all sales and administrative functions including maintaining lost sales reports, daily equipment inventory/status reports, weekly sales reports, contract filing and invoicing with a 100% collection rate
  • Expanded rental fleet, generating recurring rental revenues more than $40,000.00 / month within the first year and $70,000.00 / month the second year

Sole Proprietor - Beach Equipment Rental Business

Margie’s Beach Club
12.2003 - 01.2005
  • Operated a successful beach equipment rental business, providing high-quality beach chairs, parasols, snorkeling gear, and barbecue plates to locals and tourists
  • Collaborated with local hotels to establish strong client relationships, offering tailored services and promoting offerings through direct engagement, which drove recurring revenue
  • Managed all aspects of financial operations, including budgeting, pricing strategies, and expense tracking, ensuring profitability and sustainability
  • Purchased, maintained, and replenished rental equipment to deliver reliable and enjoyable experiences to customers
  • Barbecued and sold fresh plates onsite, creating an additional revenue stream while enhancing customer satisfaction

Account Manager - Static Security Guards

PACIFIC SECURITY ALARM
10.2002 - 11.2004
  • Marketed security guard services to retailers, construction sites, homeowner associations, property managers, hotels, malls, shopping centers, Automobile Dealerships and Special Events
  • Expanded security services into the supermarket and construction site segments with contracts with California Mart, White Market, Super Mart, American Groceries, Eon’s Hardware, Triple K Construction and more
  • Responded, prepared, and submitted proposals for local and federal government issued Request for Proposals (RFP) with a 70%-win ratio
  • Successfully, winning key bids from Guam Memorial Hospital and Department of Mental Health by researching relevant federal, state, and industry compliance standards
  • Composed Standard Operating Procedures and post instructions tailored to the requirements of each job site and coordinated training for assigned guard personnel.

Sales Manager – Corporate/Military Accounts

Santa Fe on the Bay Hotel
08.1999 - 12.2002
  • Worked closely with the marketing director for a boutique hotel in re-engineering marketing plane due to changing economic conditions affecting its primary markets
  • Utilized available market data to analyze demographic profiles of corporate, government, military, and emerging market segments before launching an accelerated sales program
  • Formulated and implemented direct marketing techniques that resulted in a documented increase in Hotel occupancy percentage by 40% within six months
  • Awarded bonuses due to increased productivity

Telemarketing Sales Manager

The Communications Corp.
01.1997 - 12.2000
  • Took over management of telemarketing sales division of a full-service General Services Agency consisting of up to 15 telemarketing Sales representatives and outside sales staff representing key accounts, including GTE Pacific, Staywell Insurance and Guam Cell Communications
  • Designed and implemented administrative functions including telemarketing sales scripts, sales tracking systems and sales performance reports
  • Increased sales by more than 500% within 3 months by expanding recruitment program, revamping remuneration policy, providing extensive training in closing techniques and daily coaching
  • Instituted sales contests resulting in a highly motivated sales staff and increased staff retention
  • Managed additional special sales projects from start-up; including fund raiser publications, market research surveys for political candidates and focus group booking

Marketing Director for Sales Lead Generation

Grand Pacific Vacations LLC
01.1998 - 12.1998
  • Managed all functions for the marketing department of a Vacations Timeshares seller representing world’s largest timeshares exchange agency; including media and promotions planning and directing operations of a 9 station call center averaging over 700 calls daily
  • Worked closely with the Managing Director to establish standards for all out-bound corporate communications
  • Recruited, trained, and managed a staff of 9 telemarketers, engaged in sales leads development and booking activities that generated over $6,000,000.00 in revenue in the first 6 months
  • Devised and launched successful direct mail campaigns, grand prize drawings, and over-the-counter promotions generating high quality leads that accounted for 20% of total revenue

Instructor – Food and Beverage Cost Controls / Customer Service

International Business College
01.1991 - 12.1993
  • Designed and delivered coursework in Food & Beverage Cost Controls and Dining Room Customer Service for two semesters
  • Developed comprehensive syllabi, lesson plans, and instructional materials, teaching and mentoring over 60 students while providing academic support and career guidance
  • Assessed student progress through exams, quizzes, and assignments, ensuring a clear understanding of key concepts
  • Collaborated with faculty and industry professionals to enrich learning experiences, organizing field trips to various establishments to connect theory with real-world practice
  • Pioneered the use of restaurant simulations as part of the final exam, which gained recognition in the local media for its innovative approach, highlighting practical applications of classroom knowledge

Education

Guam Real Estate Broker's License - Real Estate

National Inst of Continuing Education
11.2022

Guam Real Estate Agent's License - Real Estate

National Inst. of Continuing Education
05.2017

General Education Requirements -

Guam Community College
Mangilao, Guam
01.1987

General Education Requirements -

St. Leo College
Langley AFB, Virginia
01.1983

Certification in Aircraft Maintenance - Aircraft Environmental Control Systems

Chanute AFB Technical School
Rantoul, Illinois
06.1982

Skills

  • Direct-Sales and Marketing
  • Regulatory and Compliance Awareness
  • Business Development
  • Retail Safety and Security Awareness
  • Property Management
  • Food And Beverage Operations
  • Relationship Management
  • Recruiting & Training
  • Shipping & Logistics
  • Customer Service
  • Pricing Strategy
  • Microsoft Office Applications

Certification

  • Realtors Commitment to Excellence Endorsement (C2EX), National Association of Realtors
  • N.I.C.E. Accredited Property Manager (APM), National Institute for Continuing Education
  • Military Relocation Professional (MRP), National Association of Realtors
  • Certified New Home Specialist (CNHS), Dennis Walsh and Associates Inc.
  • Residential Construction Certified (RCC), Dennis Walsh and Associates Inc.
  • FEMA ISC 100 Intro to Incident Command System, FEMA
  • FEMA IS-906 Workplace Security Awareness, FEMA
  • ServSafe Food Protection Manager Certification
  • Residential Remodeling Specialist (RRS), Dennis Walsh and Associates Inc.
  • FEMA IS 200 Basic Incident Command System for Initial Response, FEMA
  • FEMA IS-907 Active Shooter, FEMA
  • Accredited Buyer’s Representative (ABR), Guam Real Estate Academy and Training

Affiliations

  • National Association of Realtors, Present
  • Guam Association of Realtors, Present
  • Guam Contractors Association, Past
  • Guam Hotel and Restaurant Association, Past
  • Guam Chamber of Commerce AFC Committee, Past

Licenses

Guam Real Estate Broker's License

National Institute of Continuing Education (NICE)

November 2022

Aircraft Maintenance

Aircraft Environmental Control Systems

Chanute AFB Technical School

 RantouI, Illinois June 1982

Timeline

Real Estate Associate Broker

CENTURY 21 COMMONWEALTH REALTY INC.
05.2017 - Current

Account Manager - Heavy Equipment Sales and Rentals

HAWTHORNE CAT
09.2010 - 05.2015

Sales Manager - Corporate/Military Markets

GUAM AURORA RESORT VILLA AND SPA
11.2009 - 09.2010

Rental Sales Rep - Heavy Equipment

MORRICO EQUIPMENT LLC
11.2006 - 04.2008

Sole Proprietor - Beach Equipment Rental Business

Margie’s Beach Club
12.2003 - 01.2005

Account Manager - Static Security Guards

PACIFIC SECURITY ALARM
10.2002 - 11.2004

Sales Manager – Corporate/Military Accounts

Santa Fe on the Bay Hotel
08.1999 - 12.2002

Marketing Director for Sales Lead Generation

Grand Pacific Vacations LLC
01.1998 - 12.1998

Telemarketing Sales Manager

The Communications Corp.
01.1997 - 12.2000

Instructor – Food and Beverage Cost Controls / Customer Service

International Business College
01.1991 - 12.1993

Guam Real Estate Agent's License - Real Estate

National Inst. of Continuing Education

General Education Requirements -

Guam Community College

General Education Requirements -

St. Leo College

Certification in Aircraft Maintenance - Aircraft Environmental Control Systems

Chanute AFB Technical School

Guam Real Estate Broker's License - Real Estate

National Inst of Continuing Education

Similar Profiles

CREATE PROFILE
Troy A. White