Summary
Overview
Work History
Education
Skills
Timeline
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VALENE VERIATO

Agana,Guam

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

8
8
years of professional experience

Work History

Administrative Assistant

MCB Inc.
07.2023 - Current
  • Provided comprehensive office support by managing documentation, scheduling, and internal communications, ensuring a smooth and well-coordinated work environment.
  • Organized and maintained an efficient document filing system, enabling quick access and reliable record-keeping for staff and management.
  • Served as the primary contact for clients and visitors, greeting them warmly and addressing inquiries promptly to foster positive relationships and ensure a professional image.
  • Assisted in customer relations by handling incoming phone calls, emails, and correspondence; addressed client needs, provided information, and resolved minor issues, enhancing customer satisfaction.
  • Supported project planning by organizing timelines, tracking milestones, and generating detailed reports that aid in decision-making and project execution.
  • Coordinated office equipment maintenance and troubleshooting to ensure smooth daily operations, minimizing downtime and interruptions.
  • Managed office supply inventory, monitoring stock levels and placing orders as necessary to ensure availability of essential materials.
  • Utilized MS Office suite proficiently for document preparation, spreadsheet management, presentation design, and email communication, boosting overall team productivity.
  • Contributed to a positive office culture by assisting team members with various administrative tasks, promoting a collaborative and efficient work environment.

Administrative Assistant

Genny Veriato, RN/CCM, LLC
06.2016 - 05.2018
  • Supported office staff and operational requirements with administrative tasks.
  • Managed patient charts.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
  • Provided educational documents and pamphlets to patients.
  • Maintained and updated patient records for accurate, current medical histories.
  • Generated reports and logged patient information for reliable records.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Registered patients and completed associated paperwork for accurate records.
  • Prepared patient charts by gathering and organizing medical records ahead of appointments.

Education

Bachelor of Science - Business

University of Phoenix
Tempe, AZ
06.2022

Skills

  • Attention to Detail
  • Planning and Coordination
  • MS Office
  • Self-Motivated
  • Multitasking Abilities
  • Decision-Making
  • Excellent Written and Interpersonal Communication
  • Cultural Awareness
  • Data Entry
  • Good Telephone Etiquette
  • Training and Development
  • Scheduling

Timeline

Administrative Assistant

MCB Inc.
07.2023 - Current

Administrative Assistant

Genny Veriato, RN/CCM, LLC
06.2016 - 05.2018

Bachelor of Science - Business

University of Phoenix

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VALENE VERIATO