VALENE VERIATO
Agana,Guam
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
MCB Inc.
07.2023 - Current
- Provided comprehensive office support by managing documentation, scheduling, and internal communications, ensuring a smooth and well-coordinated work environment.
- Organized and maintained an efficient document filing system, enabling quick access and reliable record-keeping for staff and management.
- Served as the primary contact for clients and visitors, greeting them warmly and addressing inquiries promptly to foster positive relationships and ensure a professional image.
- Assisted in customer relations by handling incoming phone calls, emails, and correspondence; addressed client needs, provided information, and resolved minor issues, enhancing customer satisfaction.
- Supported project planning by organizing timelines, tracking milestones, and generating detailed reports that aid in decision-making and project execution.
- Coordinated office equipment maintenance and troubleshooting to ensure smooth daily operations, minimizing downtime and interruptions.
- Managed office supply inventory, monitoring stock levels and placing orders as necessary to ensure availability of essential materials.
- Utilized MS Office suite proficiently for document preparation, spreadsheet management, presentation design, and email communication, boosting overall team productivity.
- Contributed to a positive office culture by assisting team members with various administrative tasks, promoting a collaborative and efficient work environment.
Administrative Assistant
Genny Veriato, RN/CCM, LLC
06.2016 - 05.2018
- Supported office staff and operational requirements with administrative tasks.
- Managed patient charts.
- Organized paperwork such as charts and reports for office and patient needs.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Provided educational documents and pamphlets to patients.
- Maintained and updated patient records for accurate, current medical histories.
- Generated reports and logged patient information for reliable records.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Registered patients and completed associated paperwork for accurate records.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
Education
Bachelor of Science - Business
University of Phoenix
Tempe, AZ06.2022
Skills
- Attention to Detail
- Planning and Coordination
- MS Office
- Self-Motivated
- Multitasking Abilities
- Decision-Making
- Excellent Written and Interpersonal Communication
- Cultural Awareness
- Data Entry
- Good Telephone Etiquette
- Training and Development
- Scheduling
Timeline
Administrative Assistant
MCB Inc.
07.2023 - Current
Administrative Assistant
Genny Veriato, RN/CCM, LLC
06.2016 - 05.2018
Bachelor of Science - Business
University of Phoenix
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