Vannessa Lainos
Yigo,GU
Summary
A positive hostess knowledgeable about greeting, seating and guiding guests to tables at a busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and punctual individual committed to highest quality of service.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
Ruby Tuesdays
Tamuning, GU
10.2023 - Current
- Relayed orders to servers and bartenders when they are busy .
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Check restrooms , dining area and serving areas to maintain cleanliness and proper sanitation.
- Multitasking .
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Answered telephone to provide dining information and take reservations.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
Server
Delmonico
Tumon, GU
09.2023 - 02.2024
- Greeted guests and provided menus.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Filled condiments and napkin containers during slack periods.
- Explained menu items, describing ingredients and cooking methods upon request.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Garnished dishes and beverages to serve visually appealing menu items.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Education
High School Diploma -
Okkodo High School
Ukudu06-2015
Skills
- Communications skills
- Time management
- Multitasking
- Maintain a professional and clean appearance
- Teamwork skills
- Positive attitude
- Great customer service
Timeline
Restaurant Hostess
Ruby Tuesdays
10.2023 - Current
Server
Delmonico
09.2023 - 02.2024
High School Diploma -
Okkodo High School