Verbelyn Bidaure
Yigo,Guam
Summary
Dynamic customer service professional with proven expertise at All Home Vista Mall, excelling in cash handling and fostering customer loyalty. Recognized for resolving complaints swiftly and training new staff, I bring strong teamwork and time management skills to enhance operational efficiency and elevate the shopping experience.
Overview
1
1
year of professional experience
Work History
Cashier/Customer Service
All Home Vista Mall
04.2023 - 07.2023
- Processed customer transactions efficiently using POS systems.
- Trained new employees on cash handling procedures and customer service standards.
- Resolved customer complaints promptly, fostering positive relationships.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Service Crew
Taters
08.2022 - 02.2023
- Assisted customers with menu selections and special requests to enhance dining experience.
- Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
- Contributed to the achievement of sales targets through upselling food items when applicable.
- Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
- Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
- Operated kitchen equipment safely and efficiently, minimizing accidents and downtime.
- Supported management with inventory tasks, helping maintain appropriate stock levels for efficient operations.
- Operated cash registers and POS systems, handling over $Amount in cash daily.
Education
Bacoor National High School - Main Campus
Molino Rd. Bacoor Cavite04.2017
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
- Order taking
- Professionalism and courtesy
- Product restocking
- Refunds and exchanges
- POS system operations
- Inventory control
Timeline
Cashier/Customer Service
All Home Vista Mall
04.2023 - 07.2023
Service Crew
Taters
08.2022 - 02.2023
Bacoor National High School - Main Campus