Verlin Dois
Mangilao
Summary
-Willing to accept new tasks and knowledgeable in supervising and manage under a stressful environment.
-Outstanding and knowledgeable in computer.
-Great grammar and punctual writing skills.
Overview
9
9
years of professional experience
Work History
School Aide 1 Special Needs Students
Guam Department Of Education
01.2022 - Current
- Supported teachers in managing classroom behavior and promoting a positive learning atmosphere.
- Provided clerical assistance for administrative tasks such as photocopying documents or updating files which streamlined office operations.
- Collaborated with faculty members to develop strategies for addressing individual student needs and improving overall performance.
- Contributed to a clean and organized learning environment through regular maintenance of classrooms and shared spaces.
Cashier/Retail Sales Associate
Ross Dress For Less
08.2017 - 05.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Retailer
Guam Tropical Passion
05.2020 - 01.2022
- Contributed to a safe shopping environment by enforcing safety regulations consistently throughout the store premises.
- Exceeded sales targets through effective upselling techniques and product knowledge sharing with customers.
- Organized attractive visual displays that showcased products effectively and enticed customers to make purchases.
- Conducted regular store audits to maintain cleanliness, organization, and compliance with company standards.
Reservation Agent
Aqua Resort And Hotel
02.2015 - 07.2017
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
- Improved customer satisfaction by promptly addressing inquiries and providing accurate information regarding reservations, cancellations, and modifications.
Education
Bachelor of Arts - Theology And Minor in Education
Pacific Islands University
Kinney's Road Mangilao05.2010
Skills
- Special Education Support
- Reading Comprehension
- Classroom Management
- Writing Support
Timeline
School Aide 1 Special Needs Students
Guam Department Of Education
01.2022 - Current
Retailer
Guam Tropical Passion
05.2020 - 01.2022
Cashier/Retail Sales Associate
Ross Dress For Less
08.2017 - 05.2022
Reservation Agent
Aqua Resort And Hotel
02.2015 - 07.2017
Bachelor of Arts - Theology And Minor in Education
Pacific Islands University
Similar Profiles
Kerilyn K. Lizama-RobertoKerilyn K. Lizama-Roberto
Teacher at Guam Department Of EducationTeacher at Guam Department Of Education
MARK CRISOSTOMOMARK CRISOSTOMO
Buyer Supervisor II at Guam Department Of EducationBuyer Supervisor II at Guam Department Of Education
Michael GuzmanMichael Guzman
Teacher at Guam Department of EducationTeacher at Guam Department of Education