Vincent Cruz
Tamuning,Guam
Summary
Hardworking and motivated Manager with 34 years of experience and record of success in Procurement and Management. Solid history balancing team performance, customer service and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
41
41
years of professional experience
Work History
Military/Corporate Sales / Community PR Manager
The Tsubaki Tower
04.2021 - Current
- Work with the Armed Forces on direct individual and group bookings
- Provide proposals and contracts for Corporate Partners
- Set quotas and expectations
- Present monthly and annual reports on sales numbers and forecast to upper management
- Work with Marketing team on all hotel promotions
- Participate in all association assemblies.
Purchasing Manager
The Tsubaki Tower
04.2020 - 04.2021
- Develop purchasing strategy for opening of new property
- Hire and manage the purchasing team
- Coordinate with fellow managers to determine inventory and supply needs
- Select prospective vendors and negotiate prices and contracts
- Evaluate vendors based on quality, timeliness, and price
- Review and process purchase orders
- Maintains records of goods ordered and received
- Schedules deliveries and ensures timely fulfillment of orders
- Ensures quality of procured items and addresses problems when they arise.
Procurement & Project Manager
PHR Ken Asset Management, Inc.
08.2019 - 03.2020
- Continue work with Purchasing Managers of PHR’s five hotel properties on Guam and two hotel properties in Saipan on developed Consolidated Bid Program in an effort to receive the lowest prices based on our volume to maximize savings.
General Manager
Sheraton Laguna Guam Resort
06.2012 - 05.2019
- Oversee all aspects of the hotel operations
- Develop annual business plan
- Ensure the highest standards of professional services to customers
- Initiate cost-effective controls and revenue management
- Prepare, review, and assess monthly financial statements
- Develop strategies for organizing, staffing, planning, and executing functionalities
- Support training for hotel staff in delivering care that meets the best standards and practices
- Develop day-to-day operations and functions of hotel, ensuring total guest satisfaction
- Maintain and manage hotel equipment, infrastructure, inventories, and other facilities efficiently.
Procurement & Project Manager
P.H.R. Ken Asset Management, Inc.
11.2010 - 06.2012
- Premier Club Guam/Privilege Membership Manager
- Work with Purchasing Managers of PHR’s five hotel properties on Guam and two hotel properties in Saipan to create listings of compatible product requirements to consolidate and attain the lowest prices from vendors for the combined total volume in an effort to reduce properties costs
- Reorganize Premier Club Guam/Privilege Membership program
- Work with Committee to create new rules and controls to continue to operate present program as well as future membership.
Director - Safety & Health
Outrigger Guam Resort
07.2010 - 10.2010
- Ensure that the property is a safe environment for all hosts, guests, and visitors
- Develop and maintain Safety & Health program, conduct trainings, inspections, and investigations to keep company in compliance with all safety regulations.
Hotel Manager – OHANA Oceanview Guam
Outrigger Guam Resort
12.2003 - 07.2010
- Responsible to oversee all operations of the hotel including profit and loss, customer service, maintenance of facilities and equipment
- Prepare annual budget and forecast
- Oversee all Purchases, hiring of staff, labor costs, capital expenses, negotiation of contracts, sales and marketing, safety and health of employees, guests and visitors
- Motivate and empowering staff and management to be their very best, working together to meet a common goal of complete customer satisfaction in order to meet revenue expectations.
Assistant Project Manager
Outrigger Guam Resort
01.2003 - 12.2003
- Hired staff to work with me, hotel staff and the Project Manager to oversee all work of contractors handling entire interior and exterior restoration, renovation and mold remediation of the Outrigger Guam Resort (600-room hotel)
- Conferred with project personnel to identify and resolve problems
- Kept project teams on-task with proactive control of budgets, schedules, and scopes
- Worked closely with senior managers to ensure that all projects were completed according to schedule
- Participated in meetings with clients, contractors, vendors, and other stakeholders regarding current projects
- Developed project plans, identified resources, and established deadlines.
Acting Hotel Manager - OHANA Oceanview Guam
Outrigger Guam Resort
- 01.2003
- Interim Hotel Manager overseeing all operations of hotel, which was part of my development process to become a Hotel Manager
- Oversaw the complete renovation of seventy-one condominium units
- Supervised the planning of repairs and renovation of entire property after Typhoon Pongsona.
Project Manager - OHANA Bayview Guam
Outrigger Guam Resort
06.2002
- Oversaw the complete restoration for OHANA Bayview Guam, which had been damaged by Typhoon Chataan
- Inspected and approved all contractors work to insure they met all scheduled deadlines and requirements.
Purchasing Manager
Outrigger Guam Resort
01.1999 - 06.2002
- Work with the Directors of all departments to determine initial requirements and specification of products required to open and operate a new 600-room hotel
- Source products from manufacturers and distributors on island and off island
- Met with local shipping companies and freight forwarders to negotiate rates and provide plans for shipping and delivery of goods to the hotel
- Hire and manage other members of the purchasing team
- Ordered all products, arranged shipping, consolidation, delivery, receiving and issuance to all departments
- Review and process purchase orders
- Maintain records of goods ordered and received
- Created an inventory control system to monitor costs, consumption and maintain proper inventory levels.
Purchasing Manager
Outrigger Palasia Hotel - Koror, Palau
03.1998 - 01.1999
- Interviewed and hired staff
- Worked with Customs to clear all containers from the Port
- Received and issued all goods for the opening of the new 168-room hotel
- Most products had to be shipped in from Guam, so I sourced, arranged consolidation, shipping by ocean and air, unloading and delivery of products to hotel
- Created an inventory control system to monitor costs, consumption and maintain proper inventory levels.
Purchasing Manager
Kwek’s Enterprises, Inc. - Tamuning, Guam
01.1990 - 03.1998
- Purchase all non-food, dry goods, frozen and chilled foods from the U.S., Hawaii, Australia, New Zealand, the Philippines, and Japan for sale to hotels, restaurants, retailers, government and military establishments and neighbor islands
- Work with four sales managers who provide customer requirements and specifications
- Regularly review sales history to maintain adequate inventory levels
- Traveled annually to meet suppliers and attend conventions to meet new suppliers, see new products, take advantage of special bulk buying opportunities and pick up new product lines and brands
- Work with several freight forwarders on the West Coast to maximize container load capacity by weight and cube to keep shipping and handling cost to a minimum to maintain competitive pricing.
Purchasing Assistant
Kwek’s Enterprises, Inc.
- 01.1990
- Work with Purchasing Manager to source and arrange all shipping and consolidation of high-quality food and nonfood products at competitive prices from manufacturers and distributors throughout the U.S., Australia, New Zealand, the Philippines, and Japan
- Work with Sales Managers to determine requirements based on sales projections, history, market trends and special requirements.
General Manager
King’s Restaurant
- Oversee entire operations of the Restaurant from front of house, back of house, P&L, menu production, food cost, labor cost, budget, and overall customer satisfaction.
Assistant Manager
King’s Restaurant
- Oversee operations including hiring, training, customer service and scheduling of all Front of House staff.
Kitchen Manager
King’s Restaurant
02.1984
- Oversee all kitchen operations including hiring, training, scheduling, purchasing, food production including all operations of adjacent Ice Cream Parlor (King’s Lanai).
Prep Cook
King’s Restaurant
06.1983 - 02.1984
- Process vegetables, fruits, meats, seafood, sauces, gravies, batters and maintain clean and sanitized work areas.
Education
High School -
John F. Kennedy
Hotel & Restaurant Management -
Guam Community College
Food Service Sanitation -
University of Guam
Skills
- Inventory Control
- Verbal and Written Communication
- Purchasing and Planning
- Customer Relations
- Leadership
- Logistics Coordination
- Operations Management
- Project Management
- Professional Communication Skills
- Supplier Relations
- Contract Negotiation
- Price Negotiation
- Proficient in Word, Excel
- Staff Development
Civic and Professional Affiliations
· Skal International Guam Member
· Guam Hotel & Restaurant Association Member
· Guam Visitors Bureau Member
· Guam Chamber of Commerce Member
· Rotary Club of Northern Guam Member
· Chinese Chamber of Commerce Member
· Guam Contractors Association Member
References
References available upon request.
Timeline
Military/Corporate Sales / Community PR Manager
The Tsubaki Tower
04.2021 - Current
Purchasing Manager
The Tsubaki Tower
04.2020 - 04.2021
Procurement & Project Manager
PHR Ken Asset Management, Inc.
08.2019 - 03.2020
General Manager
Sheraton Laguna Guam Resort
06.2012 - 05.2019
Procurement & Project Manager
P.H.R. Ken Asset Management, Inc.
11.2010 - 06.2012
Director - Safety & Health
Outrigger Guam Resort
07.2010 - 10.2010
Hotel Manager – OHANA Oceanview Guam
Outrigger Guam Resort
12.2003 - 07.2010
Assistant Project Manager
Outrigger Guam Resort
01.2003 - 12.2003
Project Manager - OHANA Bayview Guam
Outrigger Guam Resort
06.2002
Purchasing Manager
Outrigger Guam Resort
01.1999 - 06.2002
Purchasing Manager
Outrigger Palasia Hotel - Koror, Palau
03.1998 - 01.1999
Purchasing Manager
Kwek’s Enterprises, Inc. - Tamuning, Guam
01.1990 - 03.1998
Kitchen Manager
King’s Restaurant
02.1984
Prep Cook
King’s Restaurant
06.1983 - 02.1984
Acting Hotel Manager - OHANA Oceanview Guam
Outrigger Guam Resort
- 01.2003
Purchasing Assistant
Kwek’s Enterprises, Inc.
- 01.1990
General Manager
King’s Restaurant
Assistant Manager
King’s Restaurant
High School -
John F. Kennedy
Hotel & Restaurant Management -
Guam Community College
Food Service Sanitation -
University of Guam
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