William Zheng
Tamuning,Guam
Summary
Experienced Aircraft Fueler with solid background in aviation fueling operations. Familiarity with safety standards and protocols, coupled with technical skills in handling complex fueling machinery. Known for maintaining adherence to all FAA regulations and demonstrating strong problem-solving abilities. Contribution to previous roles includes optimizing refueling procedures to boost efficiency and reduce downtime.
Overview
3
3
years of professional experience
Work History
Aircraft Fueler
Menzies
Tamuning , GU
10.2023 - Current
- Inspected aircraft fuel tanks for leaks and contamination.
- Loaded fuel into aircraft using pumping equipment.
- Ensured proper documentation of all fueling operations.
- Maintained accurate records of fuel quantity dispensed, cost, type, and destination.
- Operated refueling vehicles to transport fuel to the aircraft.
- Performed daily maintenance checks on refueling vehicles and pumps.
- Monitored weather conditions prior to fueling operations.
- Adhered to safety regulations when handling hazardous materials.
- Received customer orders for aviation fuels via radio or telephone communication.
- Assisted in loading and unloading cargo onto the aircraft during fueling stops.
- Communicated with other personnel involved in fueling operations such as ground crew, pilots, mechanics.
- Inspected fuel hoses for wear and tear before use.
- Followed standard operating procedures while performing fueling activities.
- Maintained cleanliness of refueling area.
- Conducted visual inspection of fuel levels in each tank prior to commencement of fueling process.
- Cleaned up any spills that occurred during the course of refueling operations.
- Responded promptly to emergency situations involving fuel supply or related matters.
- Provided assistance with loading baggage onto the aircraft during layovers or stopovers at airports.
- Verified accuracy of paperwork associated with each flight's fueling requirements.
- Recorded data regarding types of fuels used, quantities pumped, costs incurred, for billing purposes.
- Transported unused fuel from one location to another as required by customer requests.
- Drove and operated fuel trucks, hydrant carts and stationary carts to fuel aircraft.
- Collected and disposed of hazardous waste substances in accordance with local, state and federal guidelines.
- Cleaned machines and machine parts with solvents, cloths, air guns, hoses and vacuums.
- Inventoried and requisitioned machine parts, equipment and other supplies to maintain and replenish stock.
- Removed, repaired and replaced malfunctioning components in fuel systems.
- Collaborated with other workers to repair or move machines, machine parts or equipment.
- Monitored arrival, parking, refueling, loading and departure of aircrafts.
- Completed standard inspections to assess wear and damage to vehicles.
Cargo Agent
POI Aviation
Tamuning , GU
01.2023 - 10.2023
- Provided customer service in accordance with company policies and procedures.
- Assisted customers with cargo handling, loading, and unloading activities.
- Coordinated the movement of goods between terminals and ensured efficient delivery of cargo items.
- Verified proper documentation for shipments including bills of lading, manifests, customs documents and other required paperwork.
- Inspected cargo to ensure compliance with safety regulations prior to loading or unloading.
- Performed maintenance checks on vehicles used for transporting cargo.
- Monitored stock levels at warehouses and initiated replenishment orders when necessary.
- Ensured accurate data entry into computer systems related to cargo tracking information.
- Communicated effectively with truck drivers regarding pickup and delivery schedules.
- Organized freight according to destination requirements and established timelines for deliveries.
- Maintained detailed records of shipments including weight, volume, cost, insurance coverage .
- Updated inventory control logs with shipment data such as date received, shipped, quantity received, shipped .
- Resolved customer complaints promptly in a professional manner.
- Adhered to all safety regulations pertaining to the handling of hazardous materials.
- Processed payments from customers for shipping services rendered.
- Worked closely with customs officials in order to facilitate clearance of international shipments.
- Retrieved stored items and traced lost shipments, when necessary.
Sales Associate
Skecher
Tamuning , GU
03.2022 - 01.2023
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Demonstrated product features and benefits for customers' needs.
Barista
Infusion
Yigo, GU
06.2021 - 10.2021
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Ground beans for espresso shots according to individual customer specifications.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Monitored inventory levels of supplies and restocked when necessary.
Education
High School Diploma -
Harvest Christian Academy
Guam 05-2018
Skills
- Equipment Operation
- Complaint resolution
- Workplace Safety
- Critical thinking abilities
- Quality Control Procedures
- Safety regulations compliance
- Effective communication abilities
- Fueling calculations
- Decision-making capabilities
- Work Area Cleanliness
- Operational procedures
- Continuous Improvement
- Weather conditions understanding
- Effective Communication
- Problem-solving aptitude
- Time management abilities
- Aircraft refueling
- Active Listening
- Aircraft fueling
- Heavy Equipment Operation
- Tanker filling
- Long distance driving
- Fluid hauling
- Truck and equipment monitoring
- Unloading of fuel
- Paperwork preparation
- Team player
Timeline
Aircraft Fueler
Menzies
10.2023 - Current
Cargo Agent
POI Aviation
01.2023 - 10.2023
Sales Associate
Skecher
03.2022 - 01.2023
Barista
Infusion
06.2021 - 10.2021
High School Diploma -
Harvest Christian Academy
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