Yatchio Nena
Mangilao Village,Guam
Summary
Committed and hardworking [Job Title] with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Bringing experience and product knowledge to exceed revenue goals. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
4
4
years of professional experience
Work History
Waitstaff Cashier
Pacific Islands Club Guam
06.2022 - 10.2023
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Worked with floor team and managers to meet wide range of customer needs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Handled cash with high accuracy and took care to check
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Sales Associate and Cashier
Home Mart Furniture
09.2021 - 03.2022
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Conducted regular competitor analysis to stay informed about market trends, adjusting pricing strategies accordingly for optimal results.
- Streamlined processes within the store''s operations by organizing merchandise layouts for easy access.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Cook Shift Leader
SUBWAY®Restaurants
01.2020 - 07.2021
- Maintained well-organized mise en place to keep work consistent.
- Monitored food quality and presentation to maintain high standards.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Measured and mixed ingredients according to precise recipes for best results.
- Planned menus for different events, seasons and customer requests.
- Streamlined food preparation tasks for more efficient service during peak hours.
Sales Associate
K.D Toys
08.2019 - 12.2019
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Arts - Marketing Management And Research
Guam Community College
Mangilao06.2026
High School Diploma -
Kosrae High School
Kosrae Fsm05.2020
Skills
- Shipment Procedures
- Coin and Currency Counting
- Work Ethic and Integrity
- Cash Handling
- Wire Transfers
- Basic Mathematics
- Microsoft Office/word
- Bank Deposits
- Transaction Balance Sheets
- Sales expertise
- Cash Register Operation
- Policies and Procedures Adherence
- Customer Account Management
- Calm Under Pressure
- Food Handlers Card
- Inventory Replenishment
- POS system operations
Timeline
Waitstaff Cashier
Pacific Islands Club Guam
06.2022 - 10.2023
Sales Associate and Cashier
Home Mart Furniture
09.2021 - 03.2022
Cook Shift Leader
SUBWAY®Restaurants
01.2020 - 07.2021
Sales Associate
K.D Toys
08.2019 - 12.2019
Bachelor of Arts - Marketing Management And Research
Guam Community College
High School Diploma -
Kosrae High School
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