Summary
Overview
Work History
Education
Skills
Timeline
Generic
Yudibeth Del Cid

Yudibeth Del Cid

QA Analyst And Trainer
Guatemala

Summary

Quality assurance professional with keen eye for detail and commitment to ensuring software excellence. Adept at developing and executing test plans to identify defects and improve product quality. Known for collaborative work style and flexibility in dynamic, fast-paced environments, ensuring team success and project completion.

Overview

6
6
years of professional experience
1
1
Language

Work History

QA Analyst and Trainer

Justpoint Law Firm
04.2024 - Current
  • Conducted thorough testing of web applications to identify and document defects, ensuring high-quality deliverables for client cases.
  • Collaborated with development teams to understand project requirements and provide feedback on potential quality issues throughout the software development lifecycle.
  • Executed test cases and maintained comprehensive test documentation, improving traceability and facilitating easier updates for future testing phases.
  • Participated in daily stand-up meetings to communicate progress, challenges, and resolutions related to testing efforts, fostering teamwork and transparency.
  • Assisted in the creation of automated test scripts using Selenium, streamlining the regression testing process for faster release cycles.
  • Engaged in continuous learning about industry best practices in quality assurance, contributing insights that informed team strategies for improving testing methodologies.
  • Contributed to the establishment of performance benchmarks, tracking QA metrics over multiple development cycles.
  • Expanded team knowledge base, mentoring junior QA analysts on best practices and industry standards.
  • Streamlined QA processes for better efficiency, implementing standardized test cases across multiple projects.
  • Evaluated function, performance and design compliance of every product against design standards and customer needs.
  • Assisted in creating training materials and resources that streamlined onboarding processes for new hires.
  • Conducted assessments of trainee performance to identify areas for improvement and provide constructive feedback.
  • Collaborated with senior trainers to refine training content based on participant evaluations and learning outcomes.
  • Facilitated workshops on client communication techniques, ensuring team members effectively engaged with clients.
  • Monitored the implementation of training programs, adjusting approaches to meet diverse learning styles of participants.
  • Supported ongoing professional development by recommending additional resources and training opportunities for staff growth.
  • Maintained accurate records of training attendance and progress, contributing to compliance with regulatory requirements.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.

QA Specialist

Conduent Business Services
03.2021 - 03.2024
  • Collaborated with development teams to review requirements and design specifications, facilitating early detection of potential issues in the software lifecycle.
  • Conducted thorough testing of software applications to identify defects and ensure compliance with quality standards, leading to improved product reliability.

Executive Assistant

Telus International
09.2019 - 02.2021
  • Managed executive calendars by scheduling meetings, coordinating travel arrangements, and ensuring timely communication of appointments, enhancing overall organizational efficiency.
  • Developed and maintained comprehensive filing systems, both electronic and paper-based, to streamline document retrieval and improve workflow processes for the executive team.
  • Prepared detailed reports and presentations using Microsoft Office Suite, ensuring accuracy and clarity in information dissemination to support decision-making for senior management.
  • Acted as a liaison between executives and internal/external stakeholders, facilitating communication and fostering relationships to promote collaborative efforts across departments.

Education

Bachelor’s Degree in Marketing With A Focus On Adm - Marketing

ESI School of Management
Guatemala
05.2001 -

Skills

Test case development

Quality assurance metrics

Collaboration and communication

Test documentation creation

Performance testing

Quality improvement

Audit processes

SOP development

Timeline

QA Analyst and Trainer

Justpoint Law Firm
04.2024 - Current

QA Specialist

Conduent Business Services
03.2021 - 03.2024

Executive Assistant

Telus International
09.2019 - 02.2021

Bachelor’s Degree in Marketing With A Focus On Adm - Marketing

ESI School of Management
05.2001 -

Similar Profiles

CREATE PROFILE
Yudibeth Del CidQA Analyst And Trainer