Zoee Perez
Yigo
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Barista
Island Girl Coffee N’ Quenchers
Tamuning, GU
10.2024 - Current
- Maintained clean and organized workspace, ensuring welcoming environment for customers.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Gym Receptionist
RM Sports
Tamuning, GU
09 2024 - 02.2025
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Processed new memberships accurately, leading to an increase in gym revenue and member retention.
- Assisted management in maintaining a clean and organized gym environment, contributing to a positive atmosphere.
- Managed inventory levels of towels, cleaning supplies, and other amenities for optimal availability to members.
- Collaborated with personal trainers to ensure seamless communication of client schedules and needs.
- Maintained up-to-date knowledge of gym services and programs to provide accurate information to members.
- Enhanced gym member experience by providing friendly and efficient check-in and check-out services.
- Managed incoming calls to resolve queries and book appointments, ensuring seamless gym operations.
Chiropractic Assistant
Pacific Life Chiropractic
Upper Tumon, GU
09 2023 - 09 2024
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Participated in regular staff meetings to discuss practice improvement initiatives for continuous quality enhancement.
- Learned and followed laws and HIPAA guidelines to keep office compliant with industry regulations.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Input patient data into computer system using ChiroTouch Software and checked information for accuracy.
- Educated patients by providing treatment option information and advice on self-care and injury prevention.
- Performed electric muscle stimulation, massage, and mechanical traction.
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Assisted in coordinating community health events, increasing clinic visibility and patient engagement.
- Assisted with marketing efforts, leading to increase in new patient inquiries and appointments.
- Assisted in implementing new patient management software, resulting in more organized and efficient patient flow.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Assisted with routine checks and diagnostic testing by collecting and processing neurothermal imaging.
- Oriented and trained new staff on proper procedures and policies.
- Taught patients about medications, procedures, and care plan instructions.
Front Desk Clerk
Guam National Tennis Federation
Guam Sports Complex, 27, Dededo, 96929, Guam
01 2023 - 09 2023
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Collected tennis deposits, fees, and payments.
- Used internal software to process reservations, check-ins and check-outs.
- Maintained transaction security by verifying payment cards against identification.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Emptied trashcans and transported waste to collection areas.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained cleaning equipment, performed minor repairs and communicated with management regarding specific needs for new equipment.
- Repaired and maintained tennis court structures and grounds regularly, sticking to schedules, and meeting facility needs.
- Facilitated special events such as tennis tournaments, training camps, and private group lessons.
Sales Associate
The Glow Up GU
Hagatna, GU
05 2022 - 01 2023
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Implemented up-selling strategies such as social media advertisement and complementary purchases to boost revenue.
Horse Ranch Volunteer
Rock N’ Rail Ranch
Yigo, GU
03.2025 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program and the horses needs.
- Kept horses groomed and stables cleaned.
- Assisted children with pony rides and grooming horses.
Kennel Volunteer
Animal Medical Clinic
Dededo, GU
12.2021 - 09.2023
- Monitored animal behavior closely to identify any signs of illness, injury, or distress requiring immediate attention to veterinary staff.
- Cleaned and sanitized cages and living areas to promote health and wellbeing.
- Kept animals healthy and socialized by providing regular exercises and walks.
- Provided companionship and comfort to animals in need of extra love and attention.
Education
High School Diploma -
Simon Sanchez High School
Yigo, Guam06.2023
Skills
- Teamwork and Collaboration
- Customer Service
- Verbal and Written Communication
- POS System Operations
- Administrative Skills
- File Management
- Complaint Resolution
- Excel Spreadsheet Functions
- Equipment Maintenance and Repair
- Expense Reporting
- Email Decorum
- Diagnostic equipment expertise
- Medical Records Management
- Appointment Scheduling
- Massage therapies
- Digital marketing
- Campaign management
- Time management
- Adaptive and creative
- Product upselling
- Community service
Certification
- Chiroptactic Assistant Certification, The Remarkable Practice, Received September 25, 2023
Timeline
Horse Ranch Volunteer
Rock N’ Rail Ranch
03.2025 - Current
Barista
Island Girl Coffee N’ Quenchers
10.2024 - Current
Kennel Volunteer
Animal Medical Clinic
12.2021 - 09.2023
Gym Receptionist
RM Sports
09 2024 - 02.2025
Chiropractic Assistant
Pacific Life Chiropractic
09 2023 - 09 2024
Front Desk Clerk
Guam National Tennis Federation
01 2023 - 09 2023
Sales Associate
The Glow Up GU
05 2022 - 01 2023
High School Diploma -
Simon Sanchez High School