Alora Finey
Barrigada Village
Summary
A well-trained medic with advanced life-saving skills. Able to lead on-scene operations and manage patient care. Comfort and reassure injured and ill persons within care. An organized and dependable individual, successful at managing multiple priorities with a positive attitude. Always willing help by to taking on added responsibilities to meet team goals. Ability to handle multiple projects simultaneously and being able to prioritize based on the urgency or importance of the task.
Also took on a role as an encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Always dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance and efficiency. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. An expert when it comes to safety of myself and others.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Stock Associate
Ross Dress For Less
08.2023 - Current
- Stocked shelves to match planogram images and maintain brand image.
- Stocked designated items on shelves, end caps and displays throughout the year.
- Updated pricing by changing labels and signage for short-term promotions and final clearances as required by merchandising guidelines.
- Maintained store assets with effective loss prevention strategies such as greeting all customers and associates and identifying any internal or external behaviors.
- Ensuring that all shelves, racks and cases are fully stocked with new and proper merchandise.
- Maintained tidy and clean work areas to ensure efficiency and safety standards.
- Operated equipment such as pallet jacks to move heavy boxes.
- Labeled products, rotated stock and fronted merchandise for appealing brand image and maintaining company expectations of merchandising.
- Moved cardboard, plastic ties and other debris from unboxing to trash to maintain a neat and organized working environment.
- Volunteered to assist with projects, demonstrating willingness to take on new challenges and drive my development.
- Kept aisles clear and clean while restocking to prevent accidents and enable customers to shop safely.
- Greeted customers and address any concerns and questions
Assistant Store Manager
Ross Dress For Less
12.2019 - 08.2023
- Managed opening and closing procedures as per company procedures to enhance efficiency of running business and daily activities.
- Delegated projects in rotation of merchandise and displays to feature new products and promotions.
- Conducted walks through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries and providing customer service.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and to drive their development.
- Created and maintained safe and secure work environments for employees and customers.
- Interviewed, hired, and trained staff associates and trained them on proper protocols and customer service standards.
- Coached and developed sales associates in product specifications, sales incentives, and promotional techniques, significantly increasing customer satisfaction ratings.
- Provided weekly work schedules to employees to accommodate business demands, vacation requests and requested time off.
- Analyze customer feedback and implemented strategies to improve customer experience, maintain high productivity and performance metrics throughout business.
- Monitored daily cash discrepancies, cash validation and deposits.
- Handled customers concerns to assist lower-level employees and maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths in order to meet company expectation in all criteria.
- Tracked employee attendance, punctuality and performance, addressing repeat problems quickly to prevent long-term habits.
Combat Medic Specialist
Guam Army National Guard
11.2018 - Current
- Recognized and treated medical conditions with techniques, equipment and knowledge acquired from medical and military protocols.
- Perfected careful handling, lifting and moving of patients from point of incident to litter, stretcher, ambulance or helicopter.
- Assessed the needs and conditions of assigned patients and gathered critical patient health information.
- Completed patient care reports before transferring patient care.
- Developed and deployed triage and treatment skills and delivered optimal emergency care in combat environments.
- Skilled in operating electrocardiograms (EKGs), external defibrillators or bag valve mask resuscitators in advanced life support environments.
- Administered first-aid treatment to reduce pain and minimize risk of medical complications.
- Documented patient information, medical interventions and patient outcomes for accurate record-keeping and for easier change of care.
- Monitored patients' vital signs and condition to assess condition and identify necessary medical interventions.
- Attended training classes to maintain certification, stay updated on new developments in field and maintain existing knowledge.
- Communicated patient information and updates to Battalion Aid Station staff for smooth transition.
- Used physical examinations to identify potential underlying critical issues.
- Used oxygen tanks during patient care and transport, increasing chances of survival.
- Placed patients on backboards, litter or stretchers to safely load into ambulance.
- Asked patient about health histories and events leading up to in order to determine cause of illness or injury.
- Conduct monthly and end-of-use inspection of equipment and resolve deficiencies prior to in-service operations.
- Conducted end-of-care cleaning, sanitation and resupply of equipment to promote organized, sanitary workstation for both patients and staff.
- Responded to emergency calls to provide immediate and life-saving medical care and transportation to medical facility.
Loss Prevention Specialist
Ross Dress For Less
12.2018 - 06.2019
- Increased company understanding of loss control strategies through promoting updated shrink information and ways to prevent loss.
- Completed loss control surveys and reports for underwriting information and evaluation.
- Conducted monthly training rallies to foster understanding and implementation of loss control strategies.
- Monitored store surveillance cameras to detect both internal and external suspicious behavior.
- Created, reported and maintained records of safety, security and loss incidents
- Ensure that all security equipment are properly working.
- Trained and promoted loss control and prevention measures with loss prevention staff, retail managers and store employees.
Patient Transfer Attendant
Access Medical Transport
08.2018 - 10.2018
- Maintained clean and safe environment to promote patient and partner safety.
- Monitored, tracked, and conveyed important patient information such as patient vital signs, weight and pain levels to receiving healthcare staff to help optimize treatment planning and care delivery and for documentation purposes.
- Supported patient admissions, discharges, and transfers to promote team efficiency.
- Analyzed patient condition in order to provide specific treatment and care.
- Organized, replenished, cleaned and sanitized unit supplies to maintain team readiness for expected demands.
- Applied oxygen via nasal cannula, simple masks and nebulizer masks as prescribed by patient's primary care provider.
- Assisted my partner and other medical staff with patient transfers and movements on or off beds, surgical tables, wheelchairs or stretchers.
- Kept patient information and records secure by using private company databases and withholding information from outside sources.
Education
High School Diploma -
Guam Southern High School
Guam05.2017
Skills
- Reading Comprehension
- Physical Labor
- Retail Knowledge
- Microsoft Excel
- Safety Protocols
- Inpatient Care
- Combat Operations
- Medical Assistance
- Emergency Medical Treatment
- First Aid Procedures
Certification
- National Registry of Medical Technician Certification
- Basic Life Support Certification
- Servsafe Certification
drivers license
Military Issued Licenses
- Field Litter Ambulance License
- General Service Administration Vehicle License
- M1102 Cargo Trailer License
- High Mobility Multipurpose Wheeled Vehicle (HMMWV) License
- Light Medium Tactical Vehicle (LMTV) License
Languages
Yapese
Native language
Additional Information
- Ronald Rios
Platoon Sergeant
(671)888-9148
ronald.p.rios.mil@mail.mil
- Delmark Matthews
Ross District Manager
(671)864-1777
store.manager.0497@ros.com
- Shandy Howard
Ross Store Manager
(671)787-9266
store.manager.2336@ros.com
Timeline
Retail Stock Associate
Ross Dress For Less
08.2023 - Current
Assistant Store Manager
Ross Dress For Less
12.2019 - 08.2023
Loss Prevention Specialist
Ross Dress For Less
12.2018 - 06.2019
Combat Medic Specialist
Guam Army National Guard
11.2018 - Current
Patient Transfer Attendant
Access Medical Transport
08.2018 - 10.2018
High School Diploma -
Guam Southern High School
- National Registry of Medical Technician Certification
- Basic Life Support Certification
- Servsafe Certification
Similar Profiles
Phylis CovingtonPhylis Covington
Loss Prevention Associate at Ross Dress For DressLoss Prevention Associate at Ross Dress For Dress
Hayleah LeonardHayleah Leonard
Store Protection Specialist at Ross Dress For LessStore Protection Specialist at Ross Dress For Less
Carson BaileyCarson Bailey
Retail Associate at Ross Dress for LessRetail Associate at Ross Dress for Less