Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
2
2
years of professional experience
Work History
Heavy Equipment Operator
Guam Army National Guard
01.2024 - Current
Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
Ensured timely project completion with efficient execution of excavation, grading, and site preparation tasks.
Optimized machine performance with regular cleaning, lubrication, and maintenance checks in accordance with manufacturer guidelines.
Security Officer
G4S
01.2023 - 01.2024
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Passenger Service Agent
Menzies Aviation
02.2022 - 08.2022
Maintained up-to-date knowledge of airline policies and procedures to provide top-quality service.
Delivered excellent customer service under high-pressure situations while maintaining a calm demeanor throughout daily operations.
Resolved passenger issues with empathetic communication and effective problem-solving techniques.
Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
Assisted passengers with special needs, ensuring a comfortable and positive travel experience.
Efficiently processed travel documents, verifying identification accuracy according to security protocols before boarding flights.
Educated passengers on safety procedures and provided assistance to disabled passengers
Provided exceptional customer service, addressing passenger concerns promptly and professionally.