Robert James L. Barcinas
Yigo,Guam
Summary
Experienced professional with a solid background in both Executive and Legislative branches of Guam’s government and private sector. Expertise in legislative drafting and strategic communication, with a focus on workflow optimization and team collaboration. Notable achievements include exceptional customer service delivery and effective management of complex scheduling to drive organizational success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Staff Assistant
Office of the Governor of Guam
Hagatna, Guam
09.2023 - Current
- Draft legislative bills, press releases, and letters to state leaders on behalf of the Governor and lieutenant Governor.
- Meticulously record notes for Governor while engaging with government agencies, visiting diplomats, businesses, and constituents.
Office Manager/Legislative Officer
36th & 37th Guam Legislature, Office of Senator Sabina Flores Perez
Hagatna, Guam
04.2022 - 10.2023
- Executed office opening and closing procedures, ensuring operational readiness.
- Responded to phone calls, emails, and walk-ins to disseminate necessary information.
- Coordinated with senatorial offices and central departments for various functions, including Protocol and HR.
- Served as point person for maintenance, mailing, shipping, supplies, and equipment management.
- Organized and scheduled meetings and appointments to optimize time management.
- Processed Transmittal Request Orders for purchase orders, vendor invoices, and subscriptions payments.
- Managed accounting spreadsheets and physical files to maintain accurate records.
- Reviewed bills for discrepancies and ensured timely payment processing.
Passenger Service Agent
Menzies Aviation
Tamuning, Guam
09.2019 - 04.2022
- Processed customer payments efficiently and accurately.
- Facilitated passenger check-ins for flights, addressing concerns promptly.
- Coordinated airline flight and departure schedules to optimize operations.
- Managed customer complaints in a professional manner while providing solutions to resolve issues.
- Communicated effectively with other departments including maintenance staff, cargo handlers.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
Intern
FSM Consulate Office
Harmon, Guam
10.2018 - 12.2018
- Executed daily office operations to maintain efficient workflow.
- Organized files systematically for improved accessibility.
- Drafted professional emails to facilitate clear communication.
- Coordinated events to enhance team engagement and collaboration.
- Assisted with event planning, support and execution of virtual and in-person engagements.
Education
Associate of Science -
Guam Community College
Mangilao, Guam08.2021
High School Diploma -
George Washington High School
Mangilao, Guam06.2019
Skills
- Communication skills
- Legislative drafting
- Office management
- Customer service
- Time management
- Event planning
- Conflict resolution
- Leadership qualities
- Dependability
- Adaptability
- Schedule coordination
- Workflow optimization
- Payroll processing
- Teamwork
Community Service
- St. Dominic's Senior Home Volunteer, August 1, 2016, June 30, 2019
- International Coastal Cleanup, 08/01/14, 06/30/17
- Salvation Army Bell Ringing Volunteer, 12/01/17, 12/31/17
- Sugar Plum Tree Big Wrap, 12/01/17, 12/31/17
- Amplify Christmas Donation, 12/01/21, 12/31/21
- Our Generation Guam Youth Member, 07/01/21, 11/30/22
- Volunteer Voter Registrar, 07/01/21, Present
- Precinct Official, 08/01/2024
Accomplishments
- Council Member, Yigo Municipal Planning Council
- Chairman, Young Democrats of Guam
- Credentials Committee Member, Democratic Party of Guam
Certification
- Ethics in Government Training, 2023
- Volunteer Voter Registrar, 2020 – Present
- IFIT Echo (Education of Cancer for a Healthier Outlook Program), 2020
- Sexual Harassment in the Workplace 2023
- Mandating reporting for child abuse and neglect with the Department of Public Health and Social Services, 2024
- SIDA Badge Training, GIAA 2020
Languages
English
First Language
References
References available upon request.
Timeline
Staff Assistant
Office of the Governor of Guam
09.2023 - Current
Office Manager/Legislative Officer
36th & 37th Guam Legislature, Office of Senator Sabina Flores Perez
04.2022 - 10.2023
Passenger Service Agent
Menzies Aviation
09.2019 - 04.2022
Intern
FSM Consulate Office
10.2018 - 12.2018
Associate of Science -
Guam Community College
High School Diploma -
George Washington High School
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