ZELELOR VILLALON SOTELO
Dededo, Guam,USA
Summary
Senior Project Coordinator with experience in Guam, specializing in project compliance and documentation management. Demonstrated success in optimizing workflows and improving team communication. Proficient in Microsoft Office, with a strong ability to build interpersonal relationships that drive project success and ensure timely completion.
Overview
1
1
Certification
Work History
Senior Project Coordinator/H-2B Compliance Officer
Orion Construction Corporation Guam
Barrigada, Guam, USA
11.2025 - Current
- Monitored visa status of H-2B workers, ensuring compliance documentation met regulatory standards.
- Processed employee base pass applications, coordinating timely approvals with relevant authorities.
- Compiled and submitted monthly pay applications, ensuring compliance with contract standards.
- Coordinated project schedules and monitored timely completion of tasks.
- Generated and tracked purchase orders to align deliveries with project requirements.
- Facilitated communication between stakeholders and project teams to improve collaboration and project alignment.
- Maintained accurate jobsite documentation, logs, and reports to ensure completeness.
- Assisted in preparation and tracking of submittals for timely review and approval.
Project Coordinator / H-2B Compliance Officer
SET Electric Inc.
Guam, USA
- Managed compliance requirements for H-2B workers, ensuring accurate documentation and timely government submissions.
- Coordinated project schedules, materials, and manpower to ensure on-time project completion and adherence to project timelines.
- Prepared and tracked project reports, procurement requests, and schedules to maintain project oversight.
- Facilitated communication among management, site teams, and external agencies to enhance information flow and collaboration.
Administrator / Project Coordinator
Generation Renewable Inc.
Guam, USA
- Coordinated commissioning and inspections with Guam Power Authority and Department of Public Works to ensure compliance with regulatory standards.
- Organized pre-construction meetings, schedules, work orders, QC inspections, and project close-out to facilitate project alignment and efficiency.
- Maintained project documentation: contracts, safety documents, QA/QC reports, and test/approval records.
- Prepared and distributed weekly and monthly construction reports to keep stakeholders informed on project progress.
- Trained new employees on project processes and company procedures, improving onboarding experience and team integration.
- Developed solar panel systems in Enlighten Manager, SolarEdge, and Tesla for seamless battery integration.
Relationship Service Representative
Bank of Hawaii
Hagatna, Guam
- Assisted clients with account services and product inquiries, resulting in improved customer satisfaction and strengthened long-term relationships.
- Processed cash/check deposits, withdrawals, loan payments, money transfers, and cashier’s checks, ensuring accuracy and timeliness of transactions for enhanced client trust.
- Maintained accurate transaction records to uphold compliance with banking policies, reducing risk exposure.
Service Administrator (Billable & Contract)
Morrico Equipment
Guam, USA
- Managed service orders for billable and contract fleets, ensuring timely processing and client satisfaction.
- Prepared detailed estimates and invoiced clients immediately after service completion to expedite payments.
- Scheduled services, inspections, and repairs to enhance fleet availability and ensure compliance.
Administrator / Project Coordinator
Micronesia Renewable Energy Inc.
Guam, USA
- Coordinated project schedules, inspections, and close-out activities to ensure timely project delivery.
- Developed organized filing systems for contracts, safety records, and QA/QC documentation, improving accessibility and compliance.
- Assisted in system development using Enlighten Manager and SolarEdge tools, streamlining project workflows.
Cashier / Sales Representative
Javani Beauty
Micronesia Mall, Guam
- Processed transactions and handled payments while guiding customers in product selection.
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers in selecting beauty products and provided product knowledge.
- Maintained cleanliness and organization of the checkout area and product displays.
Office Manager
WeClean Cleaning Services LLC
Abu Dhabi, UAE
- Managed client files, coordinated cleaning staff, and supervised daily operations to ensure service quality.
- Conducted interviews, facilitated training sessions, and processed payroll to support team development.
- Managed office supplies and inventory for efficient operations.
- Coordinated staff schedules to ensure adequate coverage and service quality.
- Oversaw communication between departments to streamline workflow.
Sales Representative / Assistant Manager
Encee’s Printer Repair Services
Quezon City, Philippines
- Tracked inventory and prepared monthly sales reports for accurate monitoring of stock levels and sales performance.
Administrative Secretary
Aldelf Trading
Manila, Philippines
- Managed operations and processed documentation to support customer inquiries.
- Managed scheduling and coordinated appointments for executives and staff.
- Prepared and maintained confidential documents and correspondence.
- Organized office supplies and maintained inventory for daily operations.
Telesales Representative / Customer Service
One World Telecom (OWTEL)
Pasig City, Philippines
- Managed customer accounts, achieving monthly sales quotas through effective relationship building.
- Conducted outbound calls to engage potential customers and promote services.
- Provided detailed information on telecom products and pricing options.
- Assisted customers with account inquiries and service changes effectively.
Customer Service Representative
Homeworks Home Center
Caloocan City, Philippines
- Delivered exceptional service and administrative support, enhancing customer satisfaction and streamlining operations.
- Assisted customers with product inquiries and recommendations.
- Processed sales transactions accurately and efficiently.
- Handled customer complaints and resolved issues promptly.
Supervisor
Strategic Store Staffing Solutions Inc.
SM City North EDSA, Philippines
- Oversaw cash handling, sales, and daily banking deposits to ensure accuracy and compliance.
- Supervised daily operations to ensure team efficiency and productivity.
- Trained staff on company policies and customer service best practices.
- Coordinated scheduling to optimize workforce coverage and availability.
Cashier Supervisor
Watson’s Personal Care Store
Manila, Philippines
- Managed cash handling operations and collaborated with store management for accuracy and compliance.
- Supervised daily cashier operations and ensured smooth transaction processes.
- Trained new cashiers on customer service standards and store policies.
- Managed cash handling procedures and maintained accurate cash drawers.
Education
Bachelor of Science - Business Administration – Banking & Finance
University of The East
Metro, Manila PhilippinesSkills
- Microsoft Office proficiency
- QuickBooks expertise
- HubSpot CRM management
- Cloud storage solutions
- Oracle E-Business Suite knowledge
- Accounting and financial transactions
- Project coordination
- Documentation management
- Telesales and sales
- Customer service excellence
- Scheduling and planning
- Workflow optimization
- Communication skills
- Interpersonal effectiveness
- Adaptability to diverse personalities
- Multicultural work environments
Certification
Certificate in Business Analysis and Process Management – Coursera, 2025
Timeline
Senior Project Coordinator/H-2B Compliance Officer
Orion Construction Corporation Guam
11.2025 - Current
Project Coordinator / H-2B Compliance Officer
SET Electric Inc.
Administrator / Project Coordinator
Generation Renewable Inc.
Relationship Service Representative
Bank of Hawaii
Service Administrator (Billable & Contract)
Morrico Equipment
Administrator / Project Coordinator
Micronesia Renewable Energy Inc.
Cashier / Sales Representative
Javani Beauty
Office Manager
WeClean Cleaning Services LLC
Sales Representative / Assistant Manager
Encee’s Printer Repair Services
Administrative Secretary
Aldelf Trading
Telesales Representative / Customer Service
One World Telecom (OWTEL)
Customer Service Representative
Homeworks Home Center
Supervisor
Strategic Store Staffing Solutions Inc.
Cashier Supervisor
Watson’s Personal Care Store
Bachelor of Science - Business Administration – Banking & Finance
University of The East