Amanda Burkholder
Tamuning
Summary
At Chan Woo Corporation (Chatime), as a Supervisor of Operations, I handled ordering from external vendors, maintaining store organization, and coordinating with my team with tasks like deliveries and covering call-outs. I also handled all basic expectations such as providing customer service to the best of my ability, making drinks and toppings in an efficient and accurate manner, keeping the store clean throughout the duration of my shift, etc.
Overview
1
1
year of professional experience
Work History
Supervisor of Operations (GPO Location)
Chan Woo Corporation (Chatime)
03.2024 - Current
- Coordinated with external vendors to order products for the store
- Coordinated with the managers to cover for any call-outs
- Created and maintained warm relationships with customers (both regular and infrequent customers)
- Handled organization and helped maintain the cleanliness of the store
- Listened carefully to customer requests and created personalized beverages, which improved sales
- Guided team to ensure proper procedures were followed in order to maintain quality of products an =d cleanliness of the store
- Processed and fulfilled customer orders in a quick and efficient manner, including during rush periods with upwards of 20 orders consecutively
Education
High School Diploma -
John F Kennedy High School
Tamuning, Guam05-2024
Skills
- Inventory control
- Customer service oriented
- Verbal and written communication
- Workflow optimization
- Damage control
- Task delegation
- Vendor Management
- Product promotions
Timeline
Supervisor of Operations (GPO Location)
Chan Woo Corporation (Chatime)
03.2024 - Current
High School Diploma -
John F Kennedy High School
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