Christiannafaye Mendiola
Tamuning,GU
Summary
Compassionate professional with background in social and human service assistance. Skilled in providing support to diverse populations. Strengths include effective communication, high productivity, efficient task completion, and development and execution of procedures to ensure quality customer care.
Overview
8
8
years of professional experience
Work History
Base Housing Counselor
GPSI
Tamuning , GU
07.2024 - Current
- Provided guidance to residents regarding the rules and regulations governing their tenancy.
- Maintained confidential resident documentation to prevent data compromise and comply with company and government regulations.
- Prepared reports on occupancy rates and other data as required by superiors.
- Conducted regular inspections of all living spaces to identify any safety or health issues in need of attention.
- Maintained accurate records of client interactions in accordance with agency policies and procedures.
- Answered questions and responded to inquiries to deliver high level of service to residents.
Teacher's Assistant
Guam Department of Education
Dededo , GU
02.2018 - 07.2024
- Graded assignments and tests and documented results into filing systems.
- Instructed and monitored students in use and care of equipment and materials.
- Assisted teachers with lesson preparation and curriculum implementation.
- Implemented classroom rules and procedures to maintain discipline and order.
- Provided one-on-one support to students requiring additional assistance.
- Maintained accurate records of student attendance, grades, and behavior reports.
- Assisted teachers with instruction and provided clerical support for diverse needs.
Server
Three Squares
Tamuning , GU
02.2017 - 07.2019
- Provided exceptional service to high volume of daily customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Operated POS terminals to input orders, split bills and calculate totals.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Followed health safety guidelines when preparing and serving food products.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Education
Some College (No Degree) - Early Childhood Education
GUAM COMMUNITY COLLEGE
MANGILAO, GUAMSkills
- Regulatory compliance
- Customer service
- Conflict resolution
- Record keeping
- Effective communication
- Team collaboration
- Data management
- Occupancy reporting
- Safety inspections
Timeline
Base Housing Counselor
GPSI
07.2024 - Current
Teacher's Assistant
Guam Department of Education
02.2018 - 07.2024
Server
Three Squares
02.2017 - 07.2019
Some College (No Degree) - Early Childhood Education
GUAM COMMUNITY COLLEGE