Hi, I’m
Ciania Kim
Tamuning,GU
Summary
A thoughtful individual with a positive mindset, willing to work diligently and efficiently in any situation. Focused, composed, and passionate about serving others in the community. Aspiring to be a team partner that people can rely on and aim to provide outstanding service and efficiency in the workplace.
Overview
9
years of professional experience
1
Certification
Work History
Guam Dermatology Institute
Medical Assistant
02.2023 - Current
Job overview
- Collected and documented patient concerns, medical history, medications, symptoms, and allergies to offer detailed reports for physicians and physician assistants (PAs).
- Performed daily clinical tasks, including filling cryotherapy canisters, preparing surgical materials, folding clean rags and patient gowns nicely, sanitizing equipment, and ensuring all rooms are ready for patient use.
- Assisted in a variety of medical procedures, such as surgeries and closures, Botox injections, intramuscular (IM) injections, suture removals, nail biopsies, phototherapy, IPL, and PDT (PhotoDynamic Therapy), ensuring precision and patient comfort.
- Verified insurance eligibility and provided administrative support to streamline patient care processes.
- Embraced feedback and constructive criticism to enhance efficiency, improve, and adapt to dynamic clinical needs.
- Supporting, uplifting, and learning from each other through meaningful teamwork.
Elder Source (Telephone Reassurance Program)
Companion Volunteer
01.2023 - 09.2024
Job overview
- Provide regular emotional support and companionship to elderly individuals by offering weekly check-ins to reduce isolation and promote engagement in society.
- Engage in meaningful conversations by actively listening and sharing in discussions, particularly through reading and discussing book recommendations.
- Respect personal boundaries by understanding when the individual may not feel like talking, offering support at their own pace.
- Foster uplifting and supportive interactions, providing encouragement and understanding through both positive and challenging times.
- Journaling to reflect on each call, tracking feelings, key learnings, and noted random facts about each elder.
Grace Church
Orlando Korean Festival Volunteer
11.2022 - 11.2022
Job overview
- Collaborated with church members and the pastor to plan and execute cultural events, ensuring smooth program flow and a positive attendee experience.
- Played a role in the popular Netflix series “Squid Game” event by dressing up as one of the guards, engaging participants and facilitating games like Red Light-Green Light, Ddakji, Dalgona Candy, and Marbles; maintaining a fun and organized environment.
- Entertaining attendees and addressing inquiries by providing detailed information about festival activities.
- Supported event logistics by setting up and breaking down tables, chairs, booths, and recycled props, and helped restore the church space for mass services the next day.
Scribe America
Advent Health ER Medical Scribe
01.2022 - 08.2022
Job overview
- Documented patient encounters in real-time for physicians and physician assistants (PAs) in adult and pediatric emergency units, including History of Present Illness, Review of Systems, Physical Exams, Medical Decision Making, diagnoses, and treatments.
- Thrived in fast-paced, high-pressure environments mostly during graveyard shifts while maintaining and building strong, synergistic professional relationships with healthcare providers.
- Embraced continuous learning and improvement through collaboration with physicians, PAs, nurses, and fellow scribes.
Gentiva Hospice (formerly Kindred Hospice)
Hospice Volunteer
12.2020 - 07.2022
Job overview
- Provided companionship to patients and caregivers and fostering trust by offering all ears, an open mind, and a helping hand with household tasks weekly.
- Maintained patient safety and confidentiality by adhering to organizational policies.
- Offered respite care for family members, allowing them time for self-care and personal errands.
- Observed and documented changes in patient well-being, including signs of pain or discomfort, to support caregiver awareness and decision-making.
- Engaged patients in personalized activities together, such as sharing stories, watching their favorite shows, playing board games, and journaling their likes/dislikes at the end of the day.
- Collaborated with volunteers and program leaders to improve services and participate in annual training discussions.
Tous Les Jours Bakery
Barista
03.2021 - 09.2021
Job overview
- Started shifts early (~6 AM on weekends) to prepare coffee for bakers and set up the morning routine efficiently.
- Welcomed and interacted with customers warmly, providing trays and tongs, and promoting a positive, engaging atmosphere.
- Learned to craft a range of hot and cold beverages, including specialty coffees, teas, and smoothies.
- Maintained a clean and organized workspace to uphold high standards of hygiene, safety, productivity, and customer satisfaction.
- Managed incoming calls, providing product and service information, and handled customer complaints calmly, offering effective solutions.
Medical School Headquarters
E-shadowing for Premeds
02.2021 - 05.2021
Job overview
- Attended virtual shadowing sessions during COVID with physicians across various specialties, gaining insights into their unique professional journeys and responsibilities.
- Developed a deeper understanding of the skills, challenges, and rewards associated with different medical specialties.
- Observed and reflected on physicians' professionalism, compassion, and patient-centered care, inspiring personal growth and commitment to a healthcare career.
Lanikai Bath and Body
Retail Sales Associate
02.2015 - 09.2018
Job overview
- Welcomed everyone with “Aloha!”, providing friendly service, and creating a warm, inviting shopping environment.
- Recommended products tailored to customer needs, leveraging product knowledge to drive satisfaction and repeat business.
- Anticipated customer convenience by offering baskets when their hands get full and monitoring consumer behavior to ensure a seamless shopping experience.
- Organized and restocked merchandise displays, maintaining an appealing and tidy store layout to attract customers.
- Maintained a meaningful teamwork environment with my coworkers and boss, valuing unforgettable friendship and respect for one another.
Education
University of Central Florida
Bachelor of Science from Biology Pre-Health Track
Skills
- Patient care and management
- HIPAA compliance
- Cultural Awareness
- Medical terminology knowledge
- Flexible and Adaptable
- Good Telephone Etiquette
Accomplishments
Graduated Magna Cum Laude
Certification
- Adult and Pediatric First Aid/CPR/AED Certified
Hobbies
I enjoy reading, dancing, exercising by the beach, quality family and friend time, korean dramas, hiking, swimming (not professionally), and learning new things.
Languages
English
Native language
Tagalog
Advanced
C1
Honors/Awards/Recognitions
2023 Volunteer Recognition by the Florida Department of Elder Affairs
Timeline
Medical Assistant
Guam Dermatology Institute
02.2023 - Current
Companion Volunteer
Elder Source (Telephone Reassurance Program)
01.2023 - 09.2024
Orlando Korean Festival Volunteer
Grace Church
11.2022 - 11.2022
Advent Health ER Medical Scribe
Scribe America
01.2022 - 08.2022
Barista
Tous Les Jours Bakery
03.2021 - 09.2021
E-shadowing for Premeds
Medical School Headquarters
02.2021 - 05.2021
Hospice Volunteer
Gentiva Hospice (formerly Kindred Hospice)
12.2020 - 07.2022
Retail Sales Associate
Lanikai Bath and Body
02.2015 - 09.2018
- Adult and Pediatric First Aid/CPR/AED Certified
University of Central Florida
Bachelor of Science from Biology Pre-Health Track
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