IB QUICHOCHO

Educated women on available health services related to Pap smears and HPV vaccines.

Coordinated community outreach events to increase awareness of women's health programs.

Scheduled and managed Pap smears, HPV vaccinations, and colposcopy procedures in clinic.

• Checked in and out patients efficiently to streamline clinic operations.
• Trained team members on appointment scheduling best practices.
• Facilitated OBGYN referrals for prenatal care and abnormal Pap result follow-ups.
• Ensured monthly updates of reporting logs for Pap smears, HPV screenings, and colposcopy procedures.

• Achieved sales results at or above assigned quotas consistently.
• Cultivated and managed strong relationships with Enterprise customers.
• Collaborated with various departments to enhance service delivery for Enterprise clients.
• Monitored individual performance and productivity to drive sales success.
• Attained exemplary levels of customer satisfaction through dedicated service.

• Set sales objectives and goals to drive revenue growth.
• Managed and coached sales team to enhance performance.
• Built strong customer relationships to foster loyalty and retention.
• Implemented targeted promotions based on customer needs.
• Collaborated with marketing team to develop effective promotional materials for target audience.

• Managed executive schedules and organized the Managing Director's calendar efficiently.
• Compiled weekly reports for presentations, enhancing decision-making processes.
• Handled all travel arrangements for Guam and Saipan Division, ensuring seamless logistics.
• Processed executive expenses and maintained accurate records of financial transactions.
• Coordinated with DFS business partners for community events, fostering collaboration.
• Served as coordinator for executive meetings and special events, ensuring smooth operations.
• Conducted research on topics relevant to executive management decision-making.
• Managed confidential correspondence on behalf of the Managing Director, maintaining discretion.

• Managing daily operations of call center
• Setting agent's performance goals and ensuring key performance goals are met
• Staff recruitment and training
• Weekly reporting to Executive management of department performance

• Managing daily operations of Docomopacific' s retail stores
• Promoting all of company's products and services
• Ensure sales goals per store are met
• Staff recruitment and training
• Weekly reporting to Executive management of department performance

• Supported daily call center operations to enhance efficiency.
• Scheduled staff shifts to ensure optimal coverage.
• Assisted in preparation of department reports for performance analysis.

• Managed all incoming calls, delivering information on company products and services effectively.
• Maintained accurate records of customer interactions for future reference.
• Ensured high levels of professionalism during customer interactions via phone and email.

• Delivered exceptional customer service while achieving daily sales goals.
• Maintained comprehensive knowledge of store merchandise and policies.
• Processed transactions efficiently using point-of-sale system.
• Enhanced customer experience through proactive engagement and assistance.