Kc Renzo Cadag
Tamuning
Summary
I aspire to be a Registered Nurse. I finished my training to become a Certified Nursing Assistant. I am also a college student at Guam Community College studying to become a licensed practical nurse. Self-motivated to reach my goals. I am extremely detail-oriented and have excellent communication abilities. I'm passionate about helping others and learning more about the medical field.
Overview
6
6
years of professional experience
Work History
Spa Concierge
Serenity Wellness Spa
08.2020 - 10.2024
- Managed front desk by answering phones, scheduling appointments, and greeting guests.
- Enhanced client experience by efficiently managing appointment schedules and promptly addressing inquiries.
- Improved team efficiency by effectively coordinating with therapists, management, and other staff members.
- Ensured a relaxing environment for guests by maintaining a clean, organized, and well-stocked reception area.
- Washed, dried and folded towels to keep laundry area and dressing rooms clean and properly stocked.
- Maintained high level of professionalism and discretion when dealing with guests.
- Ensured an inviting atmosphere for guests.
Wait Staff/Cashier/Bartender
Hotel Santa Fe The Grille
11.2018 - 03.2020
- Processed various transaction types efficiently on the cash register.
- Balanced cash drawer at each shift end.
- Ensured cash drawer balances through systematic counting at shift start and end.
- Used POS system to enter orders, process payments and issue receipts.
- Coordinated with staff and leadership to fulfill diverse customer requests.
- Served high customer volumes during special events, nights, and weekends.
- Ensured compliance with safety regulations by maintaining a clean environment.
- Maintained cleanliness and orderliness of the bar.
- Boosted efficiency through supportive actions during busy periods.
- Checked customer IDs to confirm age eligibility.
- Ensured bar had ample supply of all necessary ingredients.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
Education
High School Diploma -
John F. Kennedy High School
Tamuning06-2018
Skills
- Strong interpersonal skills
- Teamwork and collaboration
- Problem-solving abilities
- Attention to detail
- Multitasking
- Excellent communication
- Active listening
- Adaptability and flexibility
- Detail-oriented
- Self motivation
- Professionalism
- Continuous improvement
Timeline
Spa Concierge
Serenity Wellness Spa
08.2020 - 10.2024
Wait Staff/Cashier/Bartender
Hotel Santa Fe The Grille
11.2018 - 03.2020
High School Diploma -
John F. Kennedy High School
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