Sherene Mendiola
Agat Village,GU
Overview
2
2
years of professional experience
2021
2021
years of post-secondary education
1
1
Certification
Summary
I am an independent and very outgoing individual willing to take on any challenges.
Detail-oriented professional with experience in coffee roasting and customer service. Skilled in safe food handling and quality control. Committed to enhancing customer satisfaction through engaging interactions and high product standards.
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Work History
Slowalk Coffee Roasters
Joo
123,6 Maina, GU
04.2022 - 07.2022
- Operated roasting equipment to produce high-quality coffee blends consistently.
- Monitored roasting profiles to ensure optimal flavor development and consistency.
- Conducted quality control checks on roasted coffee to maintain product standards.
- Developed new coffee blends by experimenting with different bean combinations.
- Implemented safety protocols to ensure a secure working environment.
- Trained staff on equipment operation and coffee roasting techniques.
- Engaged with customers to provide insights on coffee origins and brewing methods.
- Evaluated customer feedback to enhance product offerings and service quality.
- Maintained cleanliness of the roasting area to adhere to health standards.
- Assisted with training new employees on proper use of equipment and safety protocols.
Ross Stores
Lisa G.
Tamuning, GU
12.2020 - 01.2021
- Assisted customers in locating merchandise, enhancing overall shopping experience.
- Monitored compliance with safety standards to create a secure shopping environment.
- Resolved customer inquiries and complaints to enhance satisfaction and loyalty.
- Maintained cleanliness and organization of sales floor to improve customer navigation.
Education
Southern High School
Santa Rita , GUSkills
- Equipment operation
- Expo
- Safe food handling
- Hospitality and accommodation
- Cashiering
- Cleanliness
- Opening and closing duties
- Workflow management
Certification
- (LMP)-Lodging Management Program
- Hotel Industry- *Hospitality*
Timeline
Slowalk Coffee Roasters
Joo
04.2022 - 07.2022
Ross Stores
Lisa G.
12.2020 - 01.2021
Southern High School