Hi, I’m
TOMEEROSE CEPEDA
Tamuning,GU
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
1
Certificate
4
years of post-secondary education
4
years of professional experience
Work History
Applebee's GuamTamunning , GU
Server
12.2025 - 07.2026
Job overview
- Delivered exceptional customer service in high-volume, fast-paced environment, contributing to positive guest experiences.
- Provided excellent customer service, enhancing guest satisfaction and fostering repeat business.
- Resolved customer concerns professionally and efficiently, ensuring customer satisfaction and loyalty.
- Demonstrate excellent communication, multitasking, and problem-solving skills.
- Process payments accurately and maintain attention to detail.
Tom CDededo, GU
Elderly Caregiver
01.2024 - 12.2025
Job overview
- Delivered full-time care and emotional support to enhance well-being of family member.
- Provided full-time care and emotional support to a family member.
- Managed appointments, medications, transportation, and daily responsibilities.
- Demonstrated exceptional organization, time management, and problem-solving skills.
- Ensured clean and safe environment for family member, promoting health and comfort.
Jamaican Grill
Cashier & Server
06.2022 - 07.2023
Job overview
- Delivered exceptional customer service, enhancing customer satisfaction in a fast-paced restaurant and retail environment.
- Handled incoming phone calls, assisted customers with orders, and addressed questions to ensure a positive experience.
- Recommended menu items and promotions to increase sales and enhance customer experience.
- Recommended menu items and promotions, contributing to increased sales and improved customer experience.
- Answered incoming phone calls, assisted customers with orders, and addressed questions professionally.
Education
Guam Community CollegeMangilao, GU
Associate of Science from Licensed Practical Nursing
08.2024 - current
University Overview
- Pursuing prerequisite coursework for admission into a nursing program.
- Developing foundational knowledge in healthcare, anatomy, patient care, and medical terminology.
- Strengthening critical thinking, communication, and clinical preparation skills.
John F. Kennedy High SchoolTamunning , GU
High School Diploma
08.2018 - 06.2022
University Overview
- Completed Guam Community College Marketing Program.
- Participated in DECA leadership and business development activities.
- Collaborated on the student-created business project "Masi Guam."
- Completed internship experience with Docomo Pacific, gaining practical sales, marketing, and customer engagement skills during the COVID-19 period.
Skills
- Customer service
- Order accuracy
- Sales techniques
- Customer engagement
- Conflict resolution
- Time management
- Collaborative teamwork
- Professional demeanor
- Strong work ethic
- Critical thinking
- Inventory management
- Patient care
Certification
Basic Life Support (BLS) Certification, 01/01/24 - 12/31/25
Timeline
Server
Applebee's Guam
12.2025 - 07.2026
Guam Community College
Associate of Science from Licensed Practical Nursing
08.2024 - current
Elderly Caregiver
Tom C
01.2024 - 12.2025
Cashier & Server
Jamaican Grill
06.2022 - 07.2023
John F. Kennedy High School
High School Diploma
08.2018 - 06.2022
Additional Recognition
- Participated in DECA leadership and business development activities.
- Demonstrated leadership, discipline, teamwork, and commitment through community service and training programs.