Heribeth Basto
Tamuning,GU
Summary
I can offer customer service in 2 different languages in Filipino.
Work as a team member with other associates.
Knowledge on cashiering, remittances cash, customer service.
Overview
10
10
years of professional experience
Work History
Jewelry Sales Associate
Kmart Guam
Tamuning, GU
07.2014 - Current
- Greeted customers and provided excellent customer service.
- Demonstrated product knowledge to answer customer questions and inquiries.
- Created window displays that showcased new products.
- Received inventory shipments and stocked shelves with merchandise.
- Processed payments using point-of-sale systems, credit card machines, and cash registers.
- Provided accurate information about warranties, pricing, policies.
- Engaged in suggestive selling techniques to increase sales volume.
- Performed daily opening and closing procedures such as counting cash drawers and setting alarms.
- Maintained an organized and clean store environment, including dusting displays regularly.
- Advised customers on the selection of products based on their needs and preferences.
- Resolved customer complaints in a professional manner.
- Completed paperwork accurately for all transactions according to company policies.
- Assisted other departments in meeting operational goals as needed.
- Tracked inventory levels to ensure adequate stock was available at all times.
- Greeted customers to determine wants or needs.
- Answered store and merchandise questions and led customers to wanted items.
- Cleaned shelves, counters and tables to maintain organized store.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Organized store by returning merchandise to proper areas and restocked displays.
- Recommended merchandise to customers based on needs and preferences.
Education
High School Diploma -
Lahainaluna High School
Lahaina, Maui05-1988
Skills
Worked as a shift manager for McDonald’s on Maui Worked my way up from being a crew to management
Worked to Taco Bell on Maui as a shift manager
Worked at a clothing store associate then later became selling jewelry
Timeline
Jewelry Sales Associate
Kmart Guam
07.2014 - Current
High School Diploma -
Lahainaluna High School