Viki Zepeda
Santa Rita,GU
Summary
Dependable and detail-oriented professional with extensive experience in records management and customer service, skilled in cash handling and teamwork. Proven ability to multitask and manage fast-paced environments effectively. Seeking to leverage strong communication skills and dedication as a Cashier to support and contribute to a dynamic team.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Military
US Navy
03.2018 - Current
- I work in supply and I have a fast pace working day.
- I am able to do customer service.
- I keep records up to date.
- I distributed funds to different shops
- Maintains balance in the positive.
- Ordered material
- Organized material
- Filed all records in an organized manner
- Inventories to maintain accurate count or material.
Cashier/Cook
Kwik Break Deli Mart
Lemoore, CA
03.2016 - 03.2018
- I was a cashier as well as a cook.
- My daily duties were to clean up store make sure coffee was full as well as preparing breakfast burritos to sell during breakfast rush.
- Count my till in to start off with a certain amount of money.
- Count out my till and count out extra money.
- Activate gas pumps
- Update inventory
- Greet costumers
- Clean store
House Cleaner
Kwik Break Deli Mart
Lemoore, CA
10.2015 - 03.2018
- I was a personal house cleaner.
- I cleaned a 3-story house.
- I would vacuum, mop, sweep, wipe down area, cleans the bathroom's, and washed dishes.
Education
Associate of Arts - Supply Chain Management
American Military University
Charles Town, WV 09.2025 - 10.2025
High school diploma - General Studies
Riverdale High School
CASkills
- Time management
- Guest services
- Client communication
- Microsoft Excel
- Dedication
- Coachability
- Dependable and responsible
- Leadership
- Work ethic
- Records management
- Customer support
- Customer communication
- Call center experience
- Organizational skills
- Microsoft Outlook
- Customer service
- Phone etiquette
- Data entry
- Front desk
- Adaptability
- Stocking
- Multitasking
- Microsoft Word
- Communication skills
- Microsoft PowerPoint
- Teamwork and collaboration
- Windows
- Administrative experience
- Outbound calling
- Computer skills
- Supply chain management
- Inventory control
- Record keeping
- Multitasking capabilities
- Attention to detail
- Flexible and adaptable
- Problem-solving
Certification
- B2B, Present
- Customer success B2B customer success management, Present
Languages
- Bilingual
- English
- Spanish - Fluent
Military Service
United States Navy, United States, Petty Officer Second Class, 03/01/18, Present, Logistics, Records management, Customer Services, Financials, Inventory management, Email edict
Timeline
Associate of Arts - Supply Chain Management
American Military University
09.2025 - 10.2025
Military
US Navy
03.2018 - Current
Cashier/Cook
Kwik Break Deli Mart
03.2016 - 03.2018
House Cleaner
Kwik Break Deli Mart
10.2015 - 03.2018
High school diploma - General Studies
Riverdale High School